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Front Desk Receptionist

4 weeks ago

Malad Mumbai Maharashtra, India Surana Hospital & Research Centre Full time

Ø Greeting patients standing.

Ø Greeting Drs Standing.

Ø Taking IPD Rounds Every Day.

Ø Make Appointments on SD.

Ø Inform Doctors of appointment.

Ø Confirm timings/cancelled appointment info to patient & Doctors.

Ø Check consulting rooms & get it neat & clean.

Ø Coordinate with pathology for tests.

Ø Coordinate with pharmacy.

Ø Fill Register to admit patients.

Ø Explain / Collect deposit as per room category.

Ø To attend to telephone calls and to follow telephone manners.

Ø To give appointments to patients after consulting the Doctors/technicians.

Ø In case of delay, to inform the patient and brief appropriately.

Ø To check the payment voucher for the investigation to be done.

Ø To fill up the data sheets and handover it to the technicians.

Ø To guide the patients for different investigations.

Ø In case of any complaints, to take it to concerned authorities.

Ø In-patient requests to be monitored and to complete the test on time.

Ø To arrange for in-house transport if necessary.

Ø To see that the patient’s films and reports are dispatched to the dispatch counter at the proper time.

Ø Give appointments to job seekers

Ø Prepare indent of consulting chambers

Ø Memorise packages and consultant timings.

Ø Make and update contact lists.

Ø Manage Distribution & collection of Patient relative passes.

Ø Manage OPD & IPD Cash.

Ø Settlement of credit card machine.

Ø Over giving to incoming executive.

Ø Arrange ambulance & blood bank reservations and other transports needed in house or outdoor.

Ø Maintaining office decorum.

Ø Maintain cleanliness.

Ø Uniform to be neat and clean.

Ø Strictly follow duty rooster.

Ø Take leaves responsibly.

Pay: ₹15,000.00 - ₹25,000.00 per month

**Benefits**:

- Health insurance

Schedule:

- Rotational shift

**Experience**:

- total work: 1 year (required)

Work Location: In person