Process Excellence Professional

2 weeks ago

Bengaluru Karnataka, India IBM Full time

Introduction

At IBM, work is more than a job - it's a calling: To build. To design. To code. To consult. To think along with clients and sell. To make markets. To invent. To collaborate. Not just to do something better, but to attempt things you've never thought possible. Are you ready to lead in this new era of technology and solve some of the world's most challenging problems? If so, lets talk.

Your Role and Responsibilities

**Responsibilities**:

- Process Improvement and Standardization
- Streamline and enhance processes to ensure they are efficient and straightforward.
- Compliance Monitoring
- Conduct regular monitoring to ensure compliance with both internal policies and external legislation
- Risk Management
- Identify potential risks and their impacts on operations.
- Develop and implement robust strategies for risk mitigation.
- Training and Communication
- Design and deliver training programs focused on process compliance and operational excellence.
- Develop clear and concise communication materials to facilitate understanding and compliance among team members.
- Tools and Technologies
- Ensure all technologies meet company and legal obligations.
- Align new process documentation with the deployment of new technologies and provide relevant training.
- Stakeholder Engagement
- Keep stakeholders informed about process changes, compliance updates, and regulatory shifts.
- Consult with, address concerns from, and collaborate with stakeholders on continuous process improvements.

Required Technical and Professional Expertise
- Relevant years of experience in process improvement, business process reengineering, or related roles.
- Strong knowledge of process improvement methodologies such as Lean, Six Sigma, Agile, etc.
- Experience leading cross-functional teams and driving change management initiatives.
- Excellent analytical and problem-solving skills, with the ability to analyze complex data sets and identify actionable insights.
- Strong communication and interpersonal skills, with the ability to effectively collaborate with stakeholders at all levels of the organization.
- Proven track record of successfully implementing process improvement initiatives and delivering measurable results.
- Proficiency in project management tools and software.
- Ability to thrive in a fast-paced, dynamic environment and manage multiple priorities effectively.

Preferred Technical and Professional Expertise
- None

About Business UnitIBM Corporate Headquarters (CHQ) team represents a variety of functions such as marketing, finance, legal, operations, HR, and more, all working together to solve some of the world's most complex problems, help our clients achieve success and build collaborative work environments for IBMers.

Being an IBMer means you’ll be able to learn and develop yourself and your career, you’ll be encouraged to be courageous and experiment everyday, all whilst having continuous trust and support in an environment where everyone can thrive whatever their personal or professional background.

Our IBMers are growth minded, always staying curious, open to feedback and learning new information and skills to constantly transform themselves and our company. They are trusted to provide on-going feedback to help other IBMers grow, as well as collaborate with colleagues keeping in mind a team focused approach to include different perspectives to drive exceptional outcomes for our customers. The courage our IBMers have to make critical decisions everyday is essential to IBM becoming the catalyst for progress, always embracing challenges with resources they have to hand, a can-do attitude and always striving for an outcome focused approach within everything that they do.

Are you ready to be an IBMer?

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