Intermediate Representative, Client Processing

6 days ago


Pune Maharashtra, India The Bank of New York Mellon Corporation Full time

Intermediate Representative, Client Processing

At BNY, our culture empowers you to grow and succeed. As a leading global financial services company at the center of the world’s financial system we touch nearly 20% of the world’s investible assets. Every day around the globe, our 50,000+ employees bring the power of their perspective to the table to create solutions with our clients that benefit businesses, communities and people everywhere.

We continue to be a leader in the industry, awarded as a top home for innovators and for creating an inclusive workplace. Through our unique ideas and talents, together we help make money work for the world. This is what #LifeAtBNY is all about.

We’re seeking a future team member for the role of Intermediate Representative, Client Processing to join our CORPORATE TRUST team. This role is located in Pune/ Chennai, MH/ TN - HYBRID

In this role, you’ll make an impact in the following ways:
Reconcile 8-10 CDO deals per day.
- Perform account reconciliation for the assigned deals and cashflows sent as per agreed SLA.
- Keep the breaks mínimal and nil ageing breaks.
- Investigation and resolution of breaks to facilitate the completion of the reconciliations each day.
- Liaise with client and onshore client service team to resolve any queries that might arise.
- Handle day to day work with mínimal guidance from Supervisor.
- Working in a stringent deadline driven environment with the ability to manage pressure and changing work environment.
- Ensure daily activities are performed as per pre-defined procedures.
- Professional and timely handling of inquiries from client and internal stakeholders.
- Build strong relationships with internal LAS teams via clear and effective communication
- Effective multi-tasking and time management skills.
- Flexible with working in complete US facing hours.
- Client Relationship Support:

- Provide support in maintaining the client relationships
- Maintain a working knowledge, as appropriate, of the accounts and applicable documents
- Ensure that inquiries, both internal and external, are addressed promptly
- Escalate issues and concerns

To be successful in this role, we’re seeking the following:

- Bachelors degree or the equivalent combination of education and experience is required. Advanced/graduate degree preferred.
- 0-2 years of total work experience preferred.
- Experience in financial services preferred.

At BNY, our culture speaks for itself. Here’s a few of our awards:

- America’s Most Innovative Companies, Fortune, 2024
- World’s Most Admired Companies, Fortune 2024
- Human Rights Campaign Foundation, Corporate Equality Index, 100% score, 2023-2024
- Best Places to Work for Disability Inclusion, Disability: IN - 100% score, 2023-2024
- “Most Just Companies”, Just Capital and CNBC, 2024
- Dow Jones Sustainability Indices, Top performing company for Sustainability, 2024 Bloomberg’s Gender Equality Index (GEI), 2023

Our Benefits and Rewards:
BNY offers highly competitive compensation, benefits, and wellbeing programs rooted in a strong culture of excellence and our pay-for-performance philosophy. We provide access to flexible global resources and tools for your life’s journey. Focus on your health, foster your personal resilience, and reach your financial goals as a valued member of our team, along with generous paid leaves, including paid volunteer time, that can support you and your family through moments that matter.

BNY is an Equal Employment Opportunity/Affirmative Action Employer - Underrepresented racial and ethnic groups/Females/Individuals with Disabilities/Protected Veterans.

**BNY Mellon is an Equal Employment Opportunity/Affirmative Action Employer. Minorities/Females/Individuals With Disabilities/Protected Veterans.**

**Our ambition is to build the best global team - one that is representative and inclusive of the diverse talent, clients and communities we work with and serve - and to empower our team to do their best work. We support wellbeing and a balanced life, and offer a range of family-friendly, inclusive employment policies and employee forums.



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