Customer Service Advisor

2 weeks ago


Urban Estate Gurgaon, India YIHIRES PVT LTD Full time

**Work from office. Udyog Vihar, Phase 4, Sector 18, Gurgaon, Haryana 122001**
- **immediate joiners required**_
- **Strong english communication skills required.**_

**Responsibilities**
- Identify customer needs and help customers use specific features
- Analyze and report product malfunctions (for example, by testing different scenarios or impersonating users)
- Update our internal databases with information about technical issues and useful discussions with customers
- Monitor customer complaints on social media and reach out to provide

**Job Types**: Full-time, Fresher, Regular / Permanent

**Salary**: ₹19,000.00 - ₹24,000.00 per month

**Benefits**:

- Life insurance
- Provident Fund

Schedule:

- Day shift
- Rotational shift

Supplemental pay types:

- Performance bonus
- Quarterly bonus

Ability to commute/relocate:

- Urban Estate Gurgaon - 122001, Haryana: Reliably commute or planning to relocate before starting work (preferred)

Application Question(s):

- Please rate your english communication ( 5 being the best)

**Education**:

- Bachelor's (preferred)

**Speak with the employer**

+91-XXXXXXXXXX



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