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International Customer Service Advisor

4 months ago

Gurgaon, India nexus consulting solutions Full time

Responsibilities:_

Troubleshoot customer issues and provide solutions in a timely manner

Respond to customer inquiries in a courteous and timely manner

Track all customer interactions in the database

Provide accurate information about products and services

Ensure that customers are satisfied with their experience

Monitor customer feedback to improve services

Follow up with customers after each call as needed

Assist with other duties as assigned

**Requirements**:
Previous experience in international voice process is preferred

Fluency in English

Excellent communication skills, both verbal and written

Proficiency with computers, including databases, spreadsheets

**Salary**: Up to ₹29,000.00 per month

Schedule:

- Rotational shift

Ability to commute/relocate:

- Gurgaon, Haryana: Reliably commute or planning to relocate before starting work (required)

**Education**:

- Higher Secondary(12th Pass) (preferred)

**Experience**:

- total work: 1 year (preferred)
- Customer service: 1 year (preferred)

**Language**:

- English (preferred)
- Hindi (preferred)

**Speak with the employer**
+91 9105885534