![Inventro Corporation Private Limited](https://media.trabajo.org/img/noimg.jpg)
Tellecaller
5 days ago
**Summary/Objective**:
We are actively seeking a dynamic and professional Telecaller to join our team at Inventro Corporation Private Limited. The primary goal of this role is to engage with potential clients and customers through telephone conversations, promoting our company services, building rapport, and generating valuable leads. We are looking for a proactive individual with excellent communication skills and a goal-oriented mindset.
**KEY RESPONSIBILITIES/DUTIES**:
**Outbound Calling**:
- Conduct outbound calls to potential clients and customers.
- Introduce products/services and highlight their features and benefits.
- Effectively communicate promotional offers and campaigns.
**Lead Generation**:
- Identify and qualify potential leads through telephone conversations.
- Gather relevant information and maintain a detailed record of leads.
**Customer Engagement**:
- Build and maintain positive relationships with existing and potential customers.
- Address customer inquiries, provide product information, and offer assistance.
**Appointment Setting**:
- Schedule appointments for sales representatives or field professionals.
- Ensure accurate and timely communication of appointment details.
**Follow-up Calls**:
- Conduct follow-up calls to gauge customer satisfaction.
- Gather feedback and address any concerns or questions.
**Achieve Targets**:
- Work towards daily, weekly, and monthly targets for call volume and lead generation.
- Collaborate with the team to achieve collective goals.
**Data Management**:
- Maintain accurate and up-to-date customer information in the database.
- Document call interactions and outcomes for reporting purposes.
**Adherence to Scripts and Guidelines**:
- Follow established scripts and communication guidelines.
- Adapt communication style to different customer profiles.
**Qualifications and Skills**:
- Proven experience as a telecaller or in a similar customer service role. **Excellent verbal communication skills.**:
- Basic computer skills and familiarity with CRM software.
**Compensation**:
- Competitive salary with performance-based incentives.
- Health insurance, paid time off, and professional development opportunities.
OTHER DETAILS:
- Company: Inventro Corporation Private Limited.
- Job Location: 406, B-Wing, Centrum Business Square, Road No: 16, Wagle Industrial Estate, Thane, MH 400604
Note: Join our team and contribute to our mission of providing exceptional customer service through professional and engaging telecalling. We value individuals who are passionate about making a positive impact and are committed to achieving excellence in customer interactions.
**Job Types**: Full-time, Permanent
Pay: ₹15,000.00 - ₹35,000.00 per month
**Benefits**:
- Cell phone reimbursement
- Leave encashment
- Paid sick time
- Paid time off
Schedule:
- Day shift
- Morning shift
Supplemental pay types:
- Commission pay
- Performance bonus
**Experience**:
- total work: 1 year (required)
Work Location: In person
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