Tele Caller Executive

2 months ago


Delhi Delhi, India Dabad Academy Full time

Dabad Academy is seeking a dynamic and empathetic Telecaller cum Counsellor to join our admissions team. This role involves making outbound calls, attending incoming inquiries and providing information about our training programs.

**Responsibilities**:

- **Outbound and Inbound Calls**:

- **Query Resolution**:

- **CRM Management**:

- **Persuasion and Influencing Skills**:

- **Parent Engagement**:
Build positive relationships with parents to foster trust and confidence in Dabad Academy's educational environment.

**Qualifications**:

- Bachelor's degree
- Previous experience in tele-calling, customer service, or counseling roles **preferred**.
- Knowledge of CRM software will be an added advantage.
- **Excellent communication skills in English and the local language**.

**Benefits**:

- Competitive salary package with performance-based incentives.
- Opportunities for professional development and career advancement.
- Supportive work environment with a collaborative team.

**Job Types**: Full-time, Permanent

Pay: ₹20,000.00 - ₹30,000.00 per month

Schedule:

- Day shift

**Education**:

- Bachelor's (required)

**Experience**:

- Technical support: 1 year (preferred)
- tele sales: 1 year (preferred)
- total work: 1 year (required)

**Language**:

- Hindi (preferred)
- English (preferred)

Work Location: In person

Expected Start Date: 30/04/2024


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