Customer Service Assistant

4 weeks ago


Jaipur Rajasthan, India Adhigam Full time

Customer Support Analyst Responsibilities:

- Overseeing the customer service process.
- Conducting quality assurance surveys with customers, online and through calls
- Possessing excellent product knowledge to enhance customer support.

Customer Support Analysts Requirements:

- A bachelor’s degree in administration or a related field.
- A minimum of 3 years experience.
- Excellent interpersonal and written and oral communication skills.
- Ability to lead a team.
- Knowledge of CRM systems esp Hubspot
- Computer skills, should have own personal computer
- Knowledge of mediation and conflict resolution techniques is preferable.

**Job Types**: Full-time, Contractual / Temporary
Contract length: 3 months

**Salary**: ₹12,244.06 - ₹28,265.46 per month

**Benefits**:

- Flexible schedule
- Work from home

Schedule:

- Day shift

Supplemental pay types:

- Shift allowance

**Education**:

- Diploma (required)

**Experience**:

- total work: 1 year (required)
- Customer service: 1 year (preferred)

**Language**:

- English (required)
- Hindi (preferred)

Application Deadline: 31/03/2023
Expected Start Date: 01/04/2023



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