Hotel Receptionist

2 months ago

Kolkata, India SAMOTEL Full time

As a Hotel Receptionist, your primary responsibility is to ensure the smooth and efficient operation of the hotel's front desk and reception area. You will be the first point of contact for guests, and your main goal is to provide outstanding customer service and create a positive and welcoming atmosphere.

Key Responsibilities:
1.Guest Services:
Greet guests upon arrival, check them in, and provide necessary information about hotel facilities, services, and local attractions.
Handle guest inquiries, requests, and complaints in a prompt and professional manner, ensuring guest satisfaction.
Assist guests with luggage, directions, transportation arrangements, and any other assistance they may require.
Maintain guest records and process payments accurately.

2.Reservation Management:
Ensure accuracy of reservation details, such as room types, rates, and special requests.
Manage room availability, assign rooms to guests, and coordinate with housekeeping to ensure timely room readiness.
Update and maintain the hotel's reservation system or software.

3.Communication and Coordination:
Answer phone calls promptly and handle them professionally, directing calls to the appropriate department or staff member.
Collaborate with other hotel departments, such as housekeeping, maintenance, and management, to address guest needs and resolve any issues that may arise.
Communicate effectively with colleagues to ensure smooth shift transitions and update them about any relevant guest information.

4.Administrative Tasks:
Maintain a clean and organized front desk and reception area.
Manage and distribute guest room keys, keeping accurate records.
Prepare and provide daily reports, including occupancy rates, arrivals, departures, and other relevant data.
Assist with billing, invoicing, and financial transactions as necessary.

5.Safety and Security:
Adhere to hotel policies and procedures, including those related to safety, security, and emergency protocols.
Monitor and maintain a secure environment for guests, employees, and hotel property.
Handle confidential guest information with utmost discretion and maintain guest privacy.

**Job Types**: Full-time, Regular / Permanent

**Salary**: ₹9,000.00 - ₹10,000.00 per month

**Benefits**:

- Food provided
- Leave encashment

Schedule:

- Day shift

Supplemental pay types:

- Overtime pay
- Performance bonus
- Yearly bonus

**Experience**:

- total work: 1 year (preferred)

**Speak with the employer**
+91 7980814095

  • Hotel Receptionist

    17 hours ago

    Kolkata, India Aditya Plaza Makers Private Limited Full time

    **Designation: Hotel Receptionist** **Responsibilities** - Greet and welcome guests as soon as they arrive at the Hotel Reception - Do Check-in and Check-out in hotel software - Guide guests and help them as per their needs. - Answer, screen and forward incoming phone calls - Ensure reception area is tidy and presentable, with all necessary stationery and...

  • Hotel Receptionist

    1 month ago

    Kolkata, India Brill rooms Full time

    Need female hotel Receptionist **Job Types**: Full-time, Regular / Permanent **Salary**: From ₹10,000.00 per month **Benefits**: - Food provided Schedule: - Day shift - Morning shift Supplemental pay types: - Performance bonus Ability to commute/relocate: - Kolkata, West Bengal: Reliably commute or planning to relocate before starting work...

  • Hotel Receptionist

    1 month ago

    Kolkata, India cafe50 Full time

    Receptionist have to welcome, greet, and direct a company's guests. The job includes maintaining the security and telecommunications systems, providing information to customers by answering or redirecting their inquiries, and offering administrative support within the HOTEL, among others. **Job Types**: Full-time, Walk-In **Salary**: ₹10,000.00 -...

  • Receptionist for Avisha Hotel

    1 month ago

    Kestopur, Kolkata, West Bengal, India Hotel Avisha Full time

    **REQUIRE FRONT OFFICE ASSISTANT AT AVISHA HOMESTAY** **Duty Time - Rotational, 12 hrs** **Qualification - at least Graduate** **Salary Offered from 12K to 13K (Negotiable as per suitability)** **Selection Criteria**: - Age within 38 - Minimum Graduate or above - 1 year direct Job Experience require in Hospitality Industry - Having good communication...

  • Hotel Receptionist

    1 month ago

    Kolkata, India Hello Hoteliers Full time

    *Hiring for Maldives 4 Star* _Luxury Resort Female - Receptionist Fixed Basic : ($350) + *Service Charge* (Avg $400- $700) + *Tips* Approximate in hand salary (₹60,000- ₹75,000) **Salary**: ₹50,000.00 - ₹70,000.00 per month **Benefits**: - Health insurance Schedule: - Flexible shift Ability to commute/relocate: - Kolkata, West Bengal:...

  • Hotel Receptionist-

    1 month ago

    Kolkata, India AD HR CONSULTANCY Full time

    We are hiring **RECEPTIONIST for HOTEL INDUSTRY** -M/FM (Both) **Job location** -Garia ,Kolkata **ELIGIBILITY**: - Any graduate - Minimum 1 yr experience as Front desk / Receptionist in any industry. - Well communication skill - Working knowledge in MS WORD & EXCEL **Job Types**: Full-time, Regular / Permanent **Salary**: ₹12,000.00 - ₹15,000.00 per...

  • Hotel Receptionist

    1 month ago

    Kolkata, India hotel 1 lovelock Full time

    Welcome Customers. Front office executives greet everyone who enters.... - Provide Service.... - Answer Phones.... - Help with Security.... - General Office Upkeep.... - Collecting Payment.... - Promoting the Brand. **Salary**: ₹12,000.00 - ₹15,000.00 per month **Benefits**: - Food provided Schedule: - Day shift - Flexible shift - Morning...

  • Female Hotel Receptionist

    1 month ago

    Kolkata, India MAK Enterprise (house) India Pvt. Ltd. Full time

    **WE ARE A THREE STAR HOTEL IN BANGALORE. WE REQUIRE A FRONT OFFICE ASSISTANT WHO HAS TO FOLLOW** **THE FOLLOWING DUTIES**: 1. Greet guests with a smiling face, check them in, and answer any questions they may have. 2. Collect Reviews from guests. 3. Responsible for managing room reservations and ensuring that guests are assigned to the correct room type...

  • Hiring Front Office

    1 month ago

    Kolkata, India ONE ZONE HR Full time

    We are hiring **FRONT OFFICE EXECUTIVE / RECEPTIONIST **-Female *For hotel industry **ELGIBILITY**: - Any graduate - Minimum 1 yr + experience in Receptionist / front office in any industry. - Well communication skill require - Basic computer knowledge in MS WORD & EXCEL. **Salary**: ₹12,000.00 - ₹15,000.00 per month Schedule: - Day shift Ability...

  • Hiring Receptionist

    1 month ago

    Kolkata, India ONE ZONE HR SOLUTION Full time

    Hiring " Receptionist " for Hotel Eligibility : Any Gradute + Basic computer At least 6 months to 1 year working experience required. Salary : 12000 -15000/ - Location : Gariahat, Kolkata Female only Immediate joining... **Job Types**: Full-time, Regular / Permanent **Salary**: ₹12,000.00 - ₹15,000.00 per month Schedule: - Day shift - Fixed...

  • Receptionist (Female Only)

    1 month ago

    Kolkata, India Hotel Grand Gulmohar Full time

    **Receptionist Job Responsibilities**: - Serves visitors by greeting, welcoming, and directing them appropriately. - Notifies company personnel of visitor arrival. - Maintains security and telecommunications system. - Informs visitors by answering or referring inquiries. - Directs visitors by maintaining employee and department directories. - Maintains...

  • Hotel Front Desk Receptionist

    1 month ago

    Kolkata, India Business Zilla Full time

    **Job location**:_Little Russel St, Kolkata-700071 - **Job Role & Responsibilities**:_ - Handling Check-in and check-out. Verifying guests' payment methods during check-in & check-out. - Receiving Call and managing reservations made online and telephonic. - Assigning rooms to guests and informing them of any specials offered by the hotel. - Organizing...

  • Hiring Receptionist Male

    1 month ago

    Kolkata, India ONE ZONE HR SOLUTION Full time

    Hiring " Receptionist " for Hotel Eligibility : Any Graduate + Basic computer At least 6 months experience require in front desk/ reception work. Salary : 12000 - 15000/ - Location : Gariahat, Kolkata Male & Female both can apply. **Job Types**: Full-time, Regular / Permanent **Salary**: ₹12,000.00 - ₹15,000.00 per month Schedule: - Day...

  • Front Desk Executive

    1 month ago

    Kolkata, India Mahabodhi Hotel, Resort and Convention Centre Full time

    We are looking for a Hotel Front Desk Executive to serve as our guests’ first point of contact and manage all aspects of their accommodation. **Responsibilities** - Perform all check-in and check-out tasks - Manage online and phone reservations - Inform customers about payment methods and verify their credit card data - Register guests collecting...

  • Front Desk Receptionist

    1 week ago

    Kolkata, West Bengal, India Cubic HR Full time

    Greetings! We are looking for front office receptionist for one of our client! **Job Description**: - Greet and welcome guests upon arrival, ensuring they have all necessary information and assistance. - Maintain a high level of customer service by responding to inquiries, complaints, and requests in a timely and professional manner. - Assist with special...

  • Hotel Receptionist

    1 month ago

    Kolkata, India SHER E PUNJAB Full time

    Minimum 2 years experience require. **Job Types**: Full-time, Regular / Permanent **Salary**: ₹8,000.00 - ₹9,000.00 per month **Benefits**: - Food allowance Schedule: - Flexible shift **Experience**: - total work: 2 years (preferred) **Speak with the employer** +91 9088860001

  • Travel Desk Executive

    3 weeks ago

    kolkata, India 2coms Full time

    Profile - Travel desk executive / Receptionist / Front office executiveLocation- KolkataJD: Manage end to end travel plans pan India efficiently and cost-effectively – airlines, trains, transport, and hotels Negotiate on best rates through vendors every time there is a travel occurrence Communicate with the person travelling regularly to keep them...

  • Male Front Desk Receptionist

    1 month ago

    Kolkata, India MAK Enterprise (house) India Pvt. Ltd. Full time

    **WE ARE A THREE STAR HOTEL IN BANGALORE. WE REQUIRE A FRONT OFFICE ASSISTANT WHO HAS TO FOLLOW** **THE FOLLOWING DUTIES**: 1. Greet guests with a smiling face check them in, and answer any questions they may have. 2. Collect Reviews from guests. 3. Responsible for managing room reservations and ensuring that guest are assigned to the correct room type...

  • Spa Receptionist

    6 days ago

    Kolkata, West Bengal, India Marriott International, Inc Full time

    **Job Number** 24023278 **Job Category** Spa **Location** JW Marriott Hotel Kolkata, 4A, J.B.S. Haldane Avenue, Kolkata, West Bengal, India VIEW ON MAP **Schedule** Full-Time **Located Remotely?** N **Relocation?** N **Position Type** Non-Management *** Provide general spa orientation to guests upon arrival, such as the location and use of locker...

  • Front Office Executive

    4 days ago

    Kolkata, India Seven Hills Hotels Full time

    We are urgently hiring for Front Office Executives for our 5 star category hotel. Please find the job specifications mentioned below: Role : Front Office Executive Salary : Rs 180000 to Rs 240000 Experience : 1 to 2 years Job Location : Puri, Orissa Only Females with excellent communication skills and who are ready to relocate do apply. Hurry!! This is...