Professional Services Operations Coordinator

2 weeks ago


Perungudi Chennai Tamil Nadu, India Kinaxis Inc. Full time

About Kinaxis:
**About Kinaxis**:
Elevate your career journey by embracing a new challenge with Kinaxis. We are experts in tech, but it’s really our people who give us passion to always seek ways to do things better. As such, we’re serious about your career growth and professional development, because _People matter_ _at Kinaxis.

In 1984, we started out as a team of three engineers based in Ottawa, Canada. Today, we have grown to become a global organization with over 2000 employees around the world, and support 40,000+ users in over 100 countries. As a global leader in end-to-end supply chain management, we enable supply chain excellence for all industries. We are expanding our team in Chennai and around the world as we continue to innovate and revolutionize how we support our customers.

Our journey in India began in 2020 and we have been growing steadily since then Building a high-trust and high-performance culture is important to us and we are proud to be Great Place to Work® CertifiedTM. Our state-of-the-art office, located in the World Trade Centre in Chennai, offers our growing team space for expansion and collaboration.

About the team:
**Location**

Chennai, India

**About the team**:
**The PS Operations Coordinator will play a crucial part in supporting the operations of our global professional services team, ensuring data integrity, smooth execution of operational processes, and facilitating efficient resource allocation. The PS Coordinator will manage the administration of our Kantata system, ensure accuracy and up-to-date project and resource data, and create reports to enable the delivery teams to make informed decisions.**: About the role:
**What you will do**:

- Maintain accurate data within Kantata system ensuring opportunities, projects, resource allocations, people data, rates and custom fields are up to date.
- Identify and correct data errors within Kantata, including where opportunities are deferred or lost, discrepancies with Salesforce, people resource allocations, and project details.
- Prepare for and support regional resourcing meetings. Provide resourcing reports to inform decision-making and capture resource allocation decisions, taking follow-up actions to onboard sub-contractors where required.
- Manage the creation, tracking and extension of sub-contractor agreements and sub-contractor invoicing processes globally.
- Ensure all timecards are submitted according to internal processes and follow up with consultants, delivery managers, or finance as needed. Support month-end processes to consistently achieve financial close within the 2 day deadline.
- Work under the guidance of the PS Operations Lead to understand reporting needs and collaborate with IT and/or Kantata to develop suitable reports and dashboards.
- Work closely with IT on Kantata requests (ServiceNow tickets) handling general inquiries and ensuring requests have the necessary approvals. Undertake or coordinate testing of Kantata changes in the sandbox.
- Support the rollout of communications and change management for upcoming operations process and system changes.
- Document PS Operations processes and work instructions, ensuring these are maintained and published in the correct location.
- Under the guidance of the PS Operations Lead, support continuous improvement work to evolve the maturity of our PS Operations.

**What we are looking for**:

- Completion of a specialized college program, and/or Bachelor of Commerce or Business Administration degree, and/or an equivalent level of education and directly related experience.
- Completion of secondary education.
- 0 to 2 years experience in a professional services operations or administration role.
- Analytical mindset with a focus on continuous improvement and problem-solving.
- Detailed-oriented, precise and focused on delivering high-quality results.
- Excellent communication and interpersonal skills, with the ability to collaborate effectively with diverse teams and stakeholders across different geographical locations.
- Technical aptitude for learning functional systems. Intermediate to advanced working level skills in MS Office products. Familiarity with time tracking and project management systems is highly desirable (Kantata is considered an asset).
- Strong organizational skills with the ability to prioritize tasks and manage multiple priorities simultaneously.

Entry #LI-UN1

Why join Kinaxis?:
**Work With Impact**: Our platform directly helps companies power the world’s supply chains. We see the results of what we do out in the world every day—when we see store shelves stocked, when medications are available for our loved ones, and so much more.

**Work with Fortune 500 Brands**: Companies across industries trust us to help them take control of their integrated business planning and digital supply chain. Some of our customers include Ford, Unilever, Yamaha, P&G, Lockheed-Martin, and more.

**Social Responsibility at Kinaxis**: Our Diversity,



  • Chennai, Tamil Nadu, India CBTS India Full time

    **Job Purpose** The primary role of the Service Delivery Coordinator will be to provide a small number of tasks to a large set of clients. Additionally, the role will support the Service Delivery Managers and Enterprise Service Delivery Managers who will provide mentoring for career pathing within the Service Delivery Management department. **Essential...


  • Chennai, Tamil Nadu, India CBTS India Full time

    **Job Purpose** The primary role of the Service Delivery Coordinator will be to provide a small number of tasks to a large set of clients. Additionally, the role will support the Service Delivery Managers and Enterprise Service Delivery Managers who will provide mentoring for career pathing within the Service Delivery Management department. **Essential...


  • Chennai, Tamil Nadu, India CBTS India Full time

    **Service Delivery Coordinator - CBTS-I** *** Greeting from CBTS India Service Delivery Coordinator (SDC) will act as the focal point for the management and performance of diverse tasks and workloads associated with CBTS's service delivery manager function. The SDC will support work efforts of the entire service delivery team through fulfillment of...

  • Service Coordinator

    5 months ago


    Chennai, Tamil Nadu, India Simplyfyd Solutions Full time

    Designation : - Service Coordinator Share your updated CV: Mob. No. : - 9067743300 Location : - Chennai Experience : - 3 years **Job Description for Regional Service Coordinator** - **Role/Job Responsibilities**Take care of warranty & AMC services & support activities. - Daily & monthly attendance of South Branches to HO. - Analyze & Close Pending...

  • Service Coordinator

    16 hours ago


    Guindy, Chennai, Tamil Nadu, India PRIME EDGE INFO SOLUTIONS PVT.LTD Full time

    Here's the updated version of the job description with the requested additions: **Service Coordinator** **Company**: PrimeEdge Info Solutions **Position**: Service Coordinator **Location**: Guindy, Chennai **About Us**: PrimeEdge Info Solutions is a leading manufacturer and developer in the transport telematics system industry. We design, develop, and...


  • Chennai, Tamil Nadu, India 12542 Citicorp Services India Private Limited Full time

    Role OverviewCiticorp Services India Private Limited is seeking an experienced and skilled Service Process Coordinator to join our team. In this role, you will be responsible for providing high-quality support to our customers and internal stakeholders by coordinating various banking operations processes.Key ResponsibilitiesManage and coordinate banking...


  • Chennai, Tamil Nadu, India Rentokil Initial Full time

    Service Operations CoordinatorRentokil Initial is seeking a skilled Service Operations Coordinator to join our team. This role will be responsible for planning and coordinating service operations across various locations in India. The ideal candidate will have a strong background in service management, excellent communication skills, and the ability to work...


  • Chennai, Tamil Nadu, India Industrial Support Services Full time

    Company OverviewIndustrial Support Services is a forward-thinking firm established in 2015. Our mission is to deliver exceptional services to corporate clients by enhancing their performance through improved employees, processes, and systems. With a highly professional and trustworthy team, we strive to achieve outstanding results.We have a headquarters...

  • Service Coordinator

    2 months ago


    Coimbatore, Tamil Nadu, India FIVE FINGERS EXPORTS INDIA PRIVATE LIMITED Full time

    **ABOUT FIVE FINGERS EXPORT INDIA PVT LTD** Established in 2011, Five Fingers Exports is a leading manufacturer and exporter of packaging and printing machines. Over the years, we have emerged as a distinguished market leader, with over 4500+ installations worldwide. Our expertise lies in the production of machines for the non-woven medical disposable, bag...

  • Service Coordinator

    5 months ago


    Chennai, Tamil Nadu, India The inventory Full time

    **Company Profile**:Importers and distributors for studio and stage equipment in India. **Requirement**: **Key Responsibilities**: 1. Service Management: - Coordinate and manage all service-related activities of the service department. - Develop and implement service schedules, ensuring timely and efficient service delivery. - Monitor service progress and...

  • Service Coordinator

    5 months ago


    Ram Nagar, Coimbatore, Tamil Nadu, India IT World Full time

    Job Title: Service Coordinator **Job Description**: A Service Coordinator is a key role responsible for managing and coordinating service operations within an organization. This position requires a strong focus on customer satisfaction, effective communication skills, and the ability to coordinate service delivery across various departments. The Service...


  • Chennai, Tamil Nadu, India Ontrack HR Services Pvt LTD Full time

    Lead field service teams to ensure timely and effective resolution of customer issues.Coordinate crusher equipment installation, maintenance, and repair operations on-site.Manage customer relationships, conduct performance reviews, and provide training sessions.Collaborate with the engineering and sales teams to improve service offerings.Ensure compliance...

  • Service Coordinator

    5 months ago


    Royapettah, Chennai, Tamil Nadu, India Square Network Solutions Pvt Ltd Full time

    Job Description: *Allocating services calls and coordinate with services operation to ensure that they are properly attended to Organising the engineer until they reach the customer place & getting updated whether the calls are completed or not. *In case customer calls are not completed there is a need to reallocate the same call. *Prepare the quotation...


  • Chennai, Tamil Nadu, India Verifitech Services - India Full time

    Company OverviewVerifitech Services - India is a leading provider of background verification services with a strong presence in the Indian market.Job SummaryWe are seeking an experienced Employment Operations Executive to manage and coordinate employment verification activities. This role involves ensuring accuracy, timeliness, and compliance with industry...

  • Service Coordinator

    2 months ago


    Chennai, Tamil Nadu, India Grundfos Holding AS Full time

    Service Coordinator**Application deadline**: **Workplace**:Hybrid Position**Job Location**:Chennai, Tamil Nādu, India**Contract Type**:Full-Time**Employment Type**:Regular**What is the job about?** **We are seeking a creative individual to handle inbound & outbound calls from customers / Partners for sales and service using cloud management platform...


  • Nandanam, Chennai, Tamil Nadu, India PRIME GLOBAL ACCOMMODATION SERVICES PRIVATE LIMITED Full time

    **Job Summary**: As an Accommodation Services Coordinator, you will play a vital role in facilitating seamless accommodation arrangements for employees during the recruitment process. Your primary responsibility will be to ensure that customer have comfortable and appropriate lodging during their stay, creating a positive experience that reflects positively...

  • Tv / Matv Operator

    3 months ago


    Perungudi, Chennai, Tamil Nadu, India Aventar-hr Services Full time

    Graduate with a background in electronics, Mechanical, or a related field (Fresher or Experienced),(Diploma or ITI). Operate and maintain the hotel’s MATV system, ensuring consistent and high-quality signal distribution to all guest rooms and public areas. Monitor television signals and promptly address any issues related to customer or signal...


  • Chennai, Tamil Nadu, India GSK ENTERPRISES Full time

    Job Description - Service Coordinator - Customer Service Support: Designation : Co-ordinator_ Customer Service Support Educational Qualification : Diploma/ UG-ECE-E&I, EEE Experience : 3 to 4 yrs Experience Job Location : Based in Chennai Salary : 23K to 25K - Attending to complaints & any other queries. - Coordinate with the customer & service engineers...


  • Chennai, Tamil Nadu, India Citi Full time

    Whether you’re at the start of your career or looking to discover your next adventure, your story begins here. At **Citi**, you’ll have the opportunity to expand your skills and make a difference at one of the world’s most global banks. We’re fully committed to supporting your growth and development from the start with extensive on-the-job training...


  • Chennai, Tamil Nadu, India Kaitech technologies Services Full time

    A Career in Airport OperationsWe are seeking a skilled and motivated individual to join our team as an Airport Operations Coordinator at Kaitech Technologies Services. In this role, you will play a crucial part in ensuring the smooth and efficient operation of airport services, including passenger assistance, baggage handling, and coordinating aircraft...