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Customer Service Voice
3 weeks ago
For a quick response please share me your resume via WhatsApp on 9326148689
Job Title: Customer Service Representative
Shift: US Shift (Night shift, Rotational shifts)
Working Days: 5 days a week, with 2 rotational offs
Working Hours: Any 9 hours within a day
Location: Malad
Company: A prestigious British broadcaster and telecommunications company
**Responsibilities**:
- Address customer inquiries, resolve issues, and provide accurate information.
- Maintain a positive and professional attitude while interacting with customers.
- Collaborate with team members to improve overall customer satisfaction.
**Requirements**:
- Excellent communication skills in English.
- Ability to adapt to rotational shifts.
- Strong problem-solving and interpersonal skills.
- Passionate about delivering top-notch customer service.
**Benefits**:
- Competitive salary for freshers: 13k-19k in-hand.
- Convenient one-way drop off till home.
- Opportunity to work
**Job Types**: Full-time, Fresher
**Salary**: ₹19,884.63 - ₹29,344.65 per month
**Benefits**:
- Cell phone reimbursement
- Commuter assistance
- Flexible schedule
- Health insurance
- Internet reimbursement
- Provident Fund
Schedule:
- Night shift
- US shift
Supplemental pay types:
- Commission pay
- Joining bonus
- Performance bonus
- Shift allowance
- Yearly bonus
Ability to commute/relocate:
- Mumbai, Maharashtra: Reliably commute or planning to relocate before starting work (required)
**Education**:
- Bachelor's (required)
**Experience**:
- Customer service: 1 year (preferred)
- total work: 1 year (preferred)
**Language**:
- English (required)
- Hindi (preferred)
**Speak with the employer**
+91 9326148689
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