Cybersecurity & Technology Controls - Controls
1 month ago
**JOB DESCRIPTION**
FROSCH has several excellent opportunities for experienced individuals with stellar customer service skills and Sabre expertise to join our corporate team as a Travel Advisor III - Corporate Travel Advisor.
As a Travel Advisor III - Corporate Travel Advisor, you will be responsible for managing the travel reservations for c-suite and professional service clientele from their initial request to completion. This will include arranging all elements of business travel: coordinating airline, hotel, car rental, and other travel needs for employees within corporate accounts while utilizing Sabre
**Responsibilities**:
- Arranging all elements of business travel from initial request to completion for corporate account clients and preparing and distributing clients’ travel documents
- Providing best-in-class customer service that exceeds clients’ expectations and projecting a positive attitude with high energy, diplomacy, and creativity in work strategies
- Developing relationships with clients to improve their overall service level and working with a team to ensure worldwide coverage for clients
- Participating in operational projects, trainings, and functions as appointed by your manager or team lead
- Utilizing Global Distribution Systems (GDS) to arrange appropriate segments of travel including car, hotel, air, and rail
- Communicating operating standards, protocols, and core values to suppliers and clients appointed to specific arrangements
- Utilizing proprietary and authorized vendor technologies to manage client profiles, documents, policies, unused ticket management, compliance, and savings documentation
**Required Qualifications, Capabilities, and Skills**
- At least 5 years of experience arranging travel for C-suite and professional service clientele is required
- At least 5 years of recent experience as a Corporate Travel Consultant/Agent or 5 years within an equivalent position is required
- At least 5 years of full functional use with Global Distribution Systems (GDS) such as Sabre is required
- Ability to use GDS to execute seat assignments and upgrades, and create and send itineraries, ticketing, exchanges, refunds, queue sorting, MCOs, Amtrak tickets, and Phase IVs is required
- Extensive expertise of domestic and international airports and cities, as well as their inherent logistics as it relates to business/corporate travel is required
- Working knowledge of Microsoft Office (Outlook, Word, Excel, Teams, etc.)
- High school diploma or GED equivalent is required
**ABOUT US**
JPMorgan Chase & Co., one of the oldest financial institutions, offers innovative financial solutions to millions of consumers, small businesses and many of the world’s most prominent corporate, institutional and government clients under the J.P. Morgan and Chase brands. Our history spans over 200 years and today we are a leader in investment banking, consumer and small business banking, commercial banking, financial transaction processing and asset management.
We recognize that our people are our strength and the diverse talents they bring to our global workforce are directly linked to our success. We are an equal opportunity employer and place a high value on diversity and inclusion at our company. We do not discriminate on the basis of any protected attribute, including race, religion, color, national origin, gender, sexual orientation, gender identity, gender expression, age, marital or veteran status, pregnancy or disability, or any other basis protected under applicable law. In accordance with applicable law, we make reasonable accommodations for applicants’ and employees’ religious practices and beliefs, as well as any mental health or physical disability needs.
**ABOUT THE TEAM**
Our Consumer & Community Banking division serves our Chase customers through a range of financial services, including personal banking, credit cards, mortgages, auto financing, investment advice, small business loans and payment processing. We’re proud to lead the U.S. in credit card sales and deposit growth and have the most-used digital solutions - all while ranking first in customer satisfaction.
**JOB DESCRIPTION**
You’re ready to gain the skills and experience needed to grow within your role and advance your career — and we have the perfect software engineering opportunity for you.
**Job Summary**
This role calls for a strong, organized and self-motivated associate with experience in SOC1/SOC2 engagements and an understanding of SOC attest readiness, scoping and execution and issue management processes. You will support the operations of the _Controls Attestation (SOC) Team_, efficiently performing operational activities related to audit and regulatory exam scopes, driving issue resolution and ensuring the demands of internal and external clients are met across all lines of business.
The role requires interaction with various stakeholders including Technology Risk & Controls managers, technolo
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