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Customer Advisor

2 months ago

Kurla Mumbai Maharashtra, India Qi Spine Clinic Full time

Profile: - Patient Advisor/Outbound sales Executive

Location: - Kurla-Phoenix Market City,

Rotational Shift / 6 days working

Responsibilities and Duties:

- Identify valid enquiries of patients calling and fix an appointment with our Clinics in India.
- Obtains customer information by answering telephone calls; probing them and fix the first consultation
- Ensuring correct information is delivered to patients during their first consultation.
- Responding efficiently and accurately to callers, explaining possible solutions, and ensuring that they feel supported and value, Convincing Power
- Understand caller’s conditions and empathize helping them with appointments.
- Informs Patients by explaining procedures; answering questions; providing information.
- Engaging in active listening with callers, confirming or clarifying information and diffusing difficult situations, as needed.

**Salary**: ₹25,000.00 - ₹30,000.00 per month

**Benefits**:

- Health insurance

Schedule:

- Day shift
- Morning shift
- Rotational shift

Supplemental pay types:

- Performance bonus

Application Question(s):

- How soon can you join?

**Education**:

- Higher Secondary(12th Pass) (required)

**Experience**:

- Outbound calling: 1 year (required)

Ability to Commute:

- Kurla, Mumbai, Maharashtra (required)

Work Location: In person

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