
Telecaller
4 weeks ago
**WE ARE HIRING**
**Job designation:
- TELECALLING**
**Job location:
- NASHIK, MAHARASHTRA**
**Salary:
- 7,000-15,000 PER MONTH**
**Experience:
- **
- Proven experience in telecalling, telemarketing, or a related field, preferably within
the travel industry is plus
**Education:
- **
- High school diploma or equivalent; additional education or training in sales, communication, or hospitality is a plus
**Skillset:
- **
- **Good communication skills**:
- **Proficiency with MS Office**
**ONLY FEMALES REQUIRED**
**IMMEDIATE JOINERS REQUIRED**
**FULL TIME**
**Languages:
- English, Hindi and Marathi**
**Key Responsibilities:
- **
**1. Outbound Calling**:
- Conduct outbound calls to potential clients to introduce and promote our travel packages and services.
- Tailor communication to align with the interests and preferences of prospective travelers.
**2. Product Knowledge**:
- Stay updated on the latest travel destinations, packages, and services offered by the Agency.
- Clearly articulate the features, benefits, and unique selling points of our travel offerings.
**3. Lead Generation**:
- Identify and qualify potential leads through effective questioning and active listening.
- Maintain a database of prospective clients and their preferences.
**4. Customer Relationship Building**:
- Build and maintain positive relationships with clients through friendly and informative conversations.
- Address customer inquiries, provide details about travel itineraries, and offer personalized solutions.
**5. Sales Support**:
- Assist in scheduling appointments or follow-ups for the sales team, ensuring a
seamless customer experience.
- Collaborate with the sales team to achieve individual and team sales targets.
**6. Follow-Up**:
- Conduct timely follow-up calls to nurture leads and convert potential clients into customers.
- Record and update customer interactions in the CRM system.
**7. Quality Assurance**:
- Adhere to company policies, guidelines, and ethical standards in all interactions.
- Ensure accuracy and completeness of customer information in the database.
**8. Team Collaboration**:
- Collaborate with team members to share insights, strategies, and best practices.
- Provide feedback on customer preferences and market trends.
**REQUIREMENTS:
- **
- Flexibility in working hours to accommodate different time zones or business needs.
- Proficiency in using telecommunication tools and CRM software.
- Passion for learning and staying informed about the latest travel trends.
- Strong customer service orientation with the ability to build and maintain positive relationships.
- Patient and empathetic listener, addressing customer inquiries and concerns.
**Salary**: ₹7,000.00 - ₹15,000.00 per month
Schedule:
- Day shift
**Speak with the employer**
+91 7028222039
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