Voice Call Associate
3 weeks ago
Prepares service report by collecting and analyzing customer information
- Answers queries by clarifying desired information, researching, locating and providing resolution
- Previous experience in a customer support role
- Track record of over-achieving quota
- Strong phone and verbal communication skills along with active listening
- Customer focus and adaptability to different personality types
- Ability to multi-task, set priorities and manage time effectively.
**Qualification**
- Graduate & need to have good convincing skills
- Proficient in MS Excel
- Flexible to work under rotational shift
- Excellent verbal & written communication
- A self-motivated individual.
**Total Experience**
**(No. of Years)**
Fresher & 1-2 yrs of voice experience
**Salary**: ₹15.00 - ₹24.00 per month
**Benefits**:
- Food provided
- Health insurance
- Leave encashment
- Life insurance
- Paid sick time
- Paid time off
- Provident Fund
Schedule:
- Night shift
Supplemental pay types:
- Commission pay
Ability to commute/relocate:
- Vadodara, Gujarat: Reliably commute or planning to relocate before starting work (required)
**Experience**:
- total work: 1 year (preferred)
- Health insurance
-
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