Autodesk Construction Cloud Professional
2 months ago
**Key Responsibilities**:
- Provide technical support for Autodesk Docs and Autodesk Construction Cloud, including troubleshooting, issue resolution, and user guidance.
- Assist with the setup, configuration, and maintenance of Autodesk Docs and Construction Cloud environments.
- Collaborate with project teams to ensure optimal utilization of Autodesk tools, providing training and best practices.
- Work closely with IT and project managers to integrate Autodesk tools with other enterprise systems.
- Develop and maintain documentation, including user guides, training materials, and support FAQs.
- Monitor system performance and proactively address potential issues to ensure uninterrupted service.
- Stay updated with the latest Autodesk product features, updates, and industry trends.
- Manage user access and permissions, ensuring data security and compliance with company policies.
- Act as the primary point of contact for Autodesk-related queries and escalations.
**Preferred Skills**:
- Autodesk Certified Professional (ACP) in relevant Autodesk software.
- Experience in data analytics or reporting within Autodesk Construction Cloud.
**Qualifications**:
- Bachelor¿s degree in Engineering, Architecture, Information Technology, or a related field.
- 3+ years of experience in supporting Autodesk Docs, Autodesk Construction Cloud, or related Autodesk software.
- Strong technical knowledge of Autodesk software configuration, troubleshooting, and user support.
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