Service Advisor

2 weeks ago

Malappuram, India Phoenix Cars India Pvt Ltd Full time

2 -3 Experience in releted job
- Greeting customers and directing them to available mechanics
- Consulting with mechanics regarding necessary repairs and possible alternatives to expensive repairs
- Using your knowledge of our products and services to sell or provide in-depth information about available parts and service options to customers
- Graduation with B.tech or Automobile Emgineering Diploma required
- A strong understanding of automotive technology and the automotive industry
- Proficiency with industry-specific software
- Excellent customer service, interpersonal and communication expertise
- Strong organizational, decision-making and problem-solving skills
- Provide customers with information and advice on warranty protections, potential cost savings and the advantages of trading in versus fixing their car
- Manage and oversee the dealership’s workflow and schedule
- Call customers to advise them about service changes or car pick-up times

**Job Types**: Full-time, Permanent, Fresher

**Salary**: ₹13,000.00 - ₹20,000.00 per month

**Benefits**:

- Food provided
- Health insurance

Schedule:

- Day shift
- Fixed shift
- Weekend availability

Supplemental pay types:

- Performance bonus
- Quarterly bonus

**Speak with the employer**
+91 9526202013

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