Quality Assurance

3 weeks ago

Bengaluru, India JPMorgan Chase Bank, N.A. Full time

Essential Duties and Responsibilities include, but are not limited to, the following:

- Perform quality assurance review of data set up at Client Onboarding
- Work with members of the Client Onboarding team on inquiries in relation to the lifecycle of the Client Onboarding process
- Contribute to continuous improvement and development of the quality program
- Provide general assistance to data owners and approvers
- Interpret firm policies and compliance requirements for incorporation into company systems/procedures
- Work with members of the Client Onboarding team for strengthening, updating/creating procedures and setting controls in place
- Participate as required to meet schedules or resolve problems at peer level
- Additional responsibilities assigned by management which may include assistance with process transfers, partner communications, maintenance of quality agreements, etc.
- Document and deliver information regarding the Client Onboarding process as required

**Qualifications**:

- Knowledge of financial principles and procedures
- Good knowledge of Client Onboarding and KYC in a large multinational bank
- Attention to detail and diligence
- Strong interpersonal, written and oral communication skills
- Self-starter, able to work independently and as part of multicultural teams
- Proficient in organizing, priority-setting, and issues management
- Bachelor's degree in a business field or other field with equivalent work experience

**Desirable Qualifications:
- Experience of working in any international Client Onboarding/KYC function would be an asset
- Knowledge of Olympic/DTS

JPMorgan Chase & Co., one of the oldest financial institutions, offers innovative financial solutions to millions of consumers, small businesses and many of the world's most prominent corporate, institutional and government clients under the J.P. Morgan and Chase brands. Our history spans over 200 years and today we are a leader in investment banking, consumer and small business banking, commercial banking, financial transaction processing and asset management.

We recognize that our people are our strength and the diverse talents they bring to our global workforce are directly linked to our success. We are an equal opportunity employer and place a high value on diversity and inclusion at our company. We do not discriminate on the basis of any protected attribute, including race, religion, color, national origin, gender, sexual orientation, gender identity, gender expression, age, marital or veteran status, pregnancy or disability, or any other basis protected under applicable law. In accordance with applicable law, we make reasonable accommodations for applicants' and employees' religious practices and beliefs, as well as any mental health or physical disability needs.

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