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Telecaller (Virtual Reception)
4 weeks ago
We are looking for Telecallers to act as virtual receptionist for our Australia-based company. You must have good communication skills to answer calls in English, Punjabi and Hindi language. You will be handling on average a call volume of 50 - 60 calls in an eight-hour shift _(IST: 6 am to 2:30 pm). _Bonus will be provided as per the performance.
Experience: Freshers can apply. However, we prefer applicants having relevant experience.
NOTE: Only, successful applicants will be contacted by our team.
**YOUR DUTIES AND TASKS**:
- Answer phones and direct calls.
- Entering customer data into Company CRM.
- Call clients as per team member instructions.
- Support quality assurance checks of various internal and client-facing reporting.
- Organize new client data, create invoices, and process client payments.
- Contribute to internal database maintenance, upkeep, and data entry.
- Assisting senior management with admin tasks (if required).
**Job Types**: Full-time, Regular / Permanent
**Salary**: ₹350,000.00 - ₹450,000.00 per year
Schedule:
- Morning shift
Supplemental pay types:
- Performance bonus
Ability to commute/relocate:
- Sector 20 D, Chandigarh - 160020, Chandigarh: Reliably commute or planning to relocate before starting work (required)
**Experience**:
- telecaller: 1 year (preferred)
- Customer service: 1 year (preferred)
**Language**:
- English (preferred)
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