Tele Caller Executive
2 days ago
**Job Description: Telecaller Executive (JEE/NEET Walk-ins)**
**Position Title**: Telecaller Executive (JEE/NEET Walk-ins)
**Department**: Sales & Marketing
**Location**: Bhopal
**Job Overview**:
We are seeking a proactive and dynamic Telecaller Executive to join our team. The role involves making outbound calls to existing and potential customers to invite them for walk-ins, promoting JEE/NEET preparation courses, and providing relevant information to encourage them to visit the center for enrollment.
**Key Responsibilities**:
- **Outbound Calls**: Make calls to a list of provided leads/customers to invite them for walk-ins related to JEE/NEET courses.
- **Customer Engagement**: Engage with potential students and parents, explaining the benefits of attending the walk-in sessions and the JEE/NEET programs offered.
- **Lead Follow-Up**: Regularly follow up with leads to confirm their attendance for the walk-in events and provide any necessary information or assistance.
- **Promote Walk-ins**: Effectively communicate the value of the walk-in sessions, answering questions, and ensuring customers understand the benefits of visiting the center.
- **Maintain Records**: Update CRM and call logs with detailed information on customer interactions, confirmations, and walk-in appointments.
- **Sales Support**: Support the sales team by helping convert walk-in attendees into enrolled students by providing them with necessary information and answering queries during the walk-in sessions.
- **Achieve Targets**: Meet or exceed daily/weekly targets for the number of confirmed walk-ins.
**Qualifications**:
- High school diploma or equivalent (Bachelor's degree preferred)
- Previous experience in telecalling, customer service, or sales, ideally within the education sector (JEE/NEET courses preferred)
- Strong verbal communication skills with the ability to persuade and engage customers
- Ability to handle objections and encourage attendance at walk-in events
- Goal-oriented with a focus on meeting daily/weekly targets
- Familiarity with CRM systems and basic computer skills
**Benefits**:
- Competitive salary with performance-based incentives
- Career growth opportunities within the company
- Training and development programs
Pay: ₹8,086.00 - ₹15,000.00 per month
Schedule:
- Day shift
Supplemental Pay:
- Performance bonus
**Education**:
- Higher Secondary(12th Pass) (preferred)
**Experience**:
- Technical support: 1 year (preferred)
- tele sales: 1 year (preferred)
- total work: 1 year (preferred)
**Language**:
- Hindi (preferred)
- English (preferred)
Work Location: In person
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