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Oracle Ccs and Ccb

4 months ago

Hyderabad, India Two95 International Inc. Full time

**Title**: Oracle CCS AND CCB

**Type**: Fulltime

**Location**: Hyderabad

**Salary**: INR: Open

**Requirements**:
**Roles and Responsibilities**:
Technical/AMS/Oracle Utilities Consultant
- Managing a support ticket system
- Providing support to the business users including incident and problem management.
- Evaluating, testing, and approving monthly patches and quarterly releases, and communicating changes to all impacted stakeholders.
- Maintaining and implementing configuration changes to Oracle CCS.
- Monitoring system alerts and integration performance.
- Maintaining and updating relevant system and training documentation and providing training to the business on changes.
- Maintaining Oracle and BI Publisher reporting, developing new reports, updating dashboard
- Supporting the workgroup with utility industry knowledge.
- Knowledge Transfer: develop and/or enhance instructions or job aids as needed and through job involvement.
- Assess and build and/or update ‘RUN’ processes as needed.
- Collaborate with other teams internally as needed to determine the resolution
- Contribute to customer knowledgebase
- Other duties as assigned and determined by the Product Support Manager/Lead
- Have experience in OIC (Oracle Integration Cloud)
- Have File Manage Transfer experience

**Skills Requirements**:

- Strong CC&B and CCS Functional and Technical expertise.
- Extensive knowledge & experience on CC&B Java
- Experience working on UI Maps, BPA scripts, plug-ins, service scripts, BOs, service tasks etc.
- Good knowledge on XAI/XSLT/XPath
- Good techno-functional knowledge of Oracle CC&B
- Good knowledge on OUAF framework
- Experience on PL/SQL development
- Minimum 3 years' Java experience
- Should have broad functional knowledge of CC&B in at least 2-3 core functional areas (Billing, Payments, Credit & Collection, Financials) including good knowledge of CCB Configuration

**Certifications**:
Oracle Utilities Customer Cloud Service Certified Implementation Specialist
Oracle Utilities Customer Cloud Service Certified Implementation

**Key Skills**:

- Strong Oracle CC&B and CCS functional and technical expertise.
- Extensive knowledge & experience on CC&B Java

**Relevant Experience**: 5 years

**Benefits**:
We look forward to hearing from you at the earliest