F&b Hostess

Check the reservationbookfor reservations for the next meal period.

Notify the supervisor of any parties of more than six.

Distribute reservations among all servers equally, informing them of all information necessary. Example, Birthdays, anniversaries, billnot to be taken to the table or any other unusual requests.

See that the reservation signs are placed on the tables.

Inquire with the kitchen what the daily specials are for the shift.

Always answer the phone politely using a friendly tone and being informative.

The telephone must be answered on a maximum of three rings.

If a customer has any questions, it is your responsibility to answer them accurately. Therefore, know your product and price list.

She must have complete knowledge of all food and beverage menus: The ingredients; the preparation; how items are served and with what; know your prices; know the daily specials.

Read the Area Information Magazine to know the area and what is going on.

Ask the day and date required.

Ask the time they would like to dine.

Ask how many in the party.

Ask if they would prefer smoking or non-smoking.

Ask under what name they would like the reservation.

Ask the phone number or room number.

Ask if there is any special occasion or requirements.

Once all of the information is obtained, repeat it to the customer using their name.

All reservations are to be printed directly into the reservation book. Never write a reservation on a piece of paper.

Please inform the reservation that we will hold their reservations for 15 minutes and them we will be releasing it.

Except in emergency situations, no employees are permitted personal phone calls or have the use of the telephone at any time.

She is not permitted to give out any personal information over the telephone. Example, Phone numbers, schedulesto anyone except staff members.

All messagesare to be taken on the appropriate message pad, and not on a scrap piece of paper.

It is of utmost importance that someone is present at the hostess station at all times.

Go to the guest at the entrance and welcome them to Aqua and introduce yourself.

Never walk more than three paces in front of the guest.

Never walk to fast.

Once at the table, pull out the chairs for the ladies first and then any other guest you can accommodate.

Once the guests are seated, hand them the menu in their hand and tell them whotheir server will be. Then tell them to enjoy their evening at Your Restaurant.

On departureof a guest, you must make contact with them. Ask them how their evening was and say good-bye.

If there are any complaints, retrieve a manager or supervisor immediately

Handover the Restaurant Survey tracking form and get feedback from the guest.

**Job Types**: Full-time, Regular / Permanent

**Salary**: ₹11,000.00 - ₹13,000.00 per month

Schedule:

- Flexible shift
- Rotational shift

COVID-19 considerations:
Wear cloth face coverings, at a minimum, at all times when around coworkers or the general public. If a respirator, such as an N95 respirator or better, is needed for conducting work activities, then that respirator should be used, and the worker should us

Ability to commute/relocate:

- Kolkata, Kolkata - 700071, West Bengal: Reliably commute or planning to relocate before starting work (required)

**Experience**:

- total work: 1 year (required)

**Speak with the employer**

+91-XXXXXXXXXX