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Customer Feedback Collection

2 months ago

Bhavnagar, India YatraDham Eservices Private Limited Full time

**Responsibilities**:

- Develop and implement feedback collection methods, such as surveys, interviews, and focus groups.
- Analyze feedback data to identify trends and areas for improvement.
- Report findings to stakeholders, including management, product teams, and customer service representatives.
- Work with stakeholders to implement changes based on feedback findings.
- Maintain a positive and professional attitude when interacting with customers.

**Qualifications**:

- Should be fluent in speaking Hindi.
- Strong analytical and problem-solving skills.
- Excellent communication and interpersonal skills.
- Ability to work independently and as part of a team.
- Proficiency in Microsoft Office

customer feedback collector, customer experience, market research, data analysis, problem solving, communication, teamwork, Microsoft Office

**Salary**: ₹10,000.00 - ₹15,000.00 per month

**Benefits**:

- Flexible schedule
- Paid sick time

Schedule:

- Day shift
- Weekend availability

Supplemental pay types:

- Joining bonus
- Overtime pay
- Performance bonus

**Language**:

- Hindi (preferred)

Expected Start Date: 19/08/2023

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