IT Executive
2 weeks ago
1. Industry-specific certifications (e.g., CompTIA A+, CCNA)
2. Familiarity with cloud services (e.g., AWS, Google Cloud)
3. Knowledge of cybersecurity best practices
4. Experience with help desk software (e.g., Freshdesk, Zendesk)
5. Soft skills: teamwork, problem-solving, adaptability
6. Uploading Products in Backend
Here's an updated version:
Job Title: IT Support Specialist
Reports to: IT Manager
Location: Surat and Mumbai
Job Summary:
We're seeking a proactive IT Support Specialist to maintain our IT infrastructure, troubleshoot technical issues, and provide exceptional support to staff.
Key Responsibilities:
System and Network Maintenance:
Install, configure, and maintain servers, networks, and systems.
Monitor system and network performance, identifying and troubleshooting issues.
Data and Security Management:
Ensure data backups and manage disaster recovery plans.
Develop and enforce IT security policies.
Manage user accounts and control access permissions.
Technical Support and Training:
Diagnose and resolve hardware and software issues.
Assist in staff IT training sessions and maintain user guides.
Inventory and Documentation:
Track IT hardware and software inventory.
Performance Metrics:
System uptime
Response time to support requests
Data backup and recovery accuracy
Security compliance rate
User satisfaction ratings
**Requirements**:
1-2 years of experience in IT support or network administration.
High school diploma required; degree in IT or related field preferred.
Industry-specific certifications (e.g., CompTIA A+, CCNA).
Strong troubleshooting, organizational, and communication skills.
Proficiency in Microsoft Office, network management tools, and help desk software.
Working Hours:
9-10 hours
**Salary**:
₹20,000 - ₹25,000
**Job Types**: Full-time, Permanent
Pay: ₹20,000.00 - ₹25,000.00 per month
**Benefits**:
- Leave encashment
- Provident Fund
Shift:
- Morning shift
Work Days:
- Monday to Friday
**Experience**:
- total work: 1 year (preferred)
Work Location: In person
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