Tele Caller Executive

4 months ago


Noida Uttar Pradesh, India Virtual wallet systems private limited Full time

Conduct outbound calls to prospective customers to promote our flight booking services and travel solutions.
- Answer inbound calls and respond to customer inquiries regarding flight options, travel packages, pricing, and other related information.
- Build and maintain strong customer relationships through effective communication and personalized service.
- Listen to customers' needs and preferences to recommend suitable flight options and travel packages.
- Provide accurate and up-to-date information on flight schedules, availability, fares, and promotional offers.
- Assist customers in making flight reservations, processing bookings, and confirming travel arrangements.
- Upsell additional services such as travel insurance, hotel accommodations, car rentals, and tour packages to maximize sales revenue.
- Handle customer complaints, issues, and concerns professionally and resolve them in a timely manner to ensure customer satisfaction.
- Keep detailed records of customer interactions, inquiries, and transactions using CRM software.
- Collaborate with other team members, including sales executives and customer service representatives, to achieve team targets and objectives.

**Job Types**: Full-time, Permanent

Pay: ₹12,000.00 - ₹16,000.00 per month

Schedule:

- Day shift

Work Location: In person


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