Despatch Incharge

**Despatch Incharge**:
**Responsibilities**:

- Answer emergency and non-emergency calls and document important information.
- Respond to any issues and follow-up by coordinating with the appropriate departments or field units.
- Operate and manage a multi-line telephone console system.
- Respond to queries related to products and deliveries.
- Use the radio, phone or computer to direct crews and other field units to the appropriate sites.
- Prioritize and organize calls according to urgency.
- Supervise the route and status of field units to prioritize their daily schedule.
- Maintain and update call logs, call records and other important documentation.
- **Requirements**:_
- A minimum of 3 to 4 years experience in a similar role.
- Strong knowledge of emergency processes and procedures.
- Excellent communication and interpersonal skills.
- Proficient in MS Office with proven experience in data entry.
- Ability to work well under pressure.
- **Benefits**:_
- Flexible schedule
- Health insurance
- Leave encashment
- Life insurance
- Paid time off
- Provident Fund

Location**:Naga Limited - Consumer Division Unit 2. No.1, Padiyur Road, Puthupatty, Vedasanthur Taluk Dindigul, Tamilnadu, 624005.**

Schedule:

- Day shift

Ability to Relocate:

- Dindigul, Tamil Nadu: Relocate before starting work (required)

Work Location: In person