Telesales Executive/ Us Voice Process

2 weeks ago


Kalavasal Madurai Tamil Nadu, India First Source Engineering India Pvt Ltd Full time

**Key Responsibility**:
**Customer Interaction**:Handle outbound calls with professionalism and a customer-friendly attitude.

**Product/Service Knowledge**: Maintain a strong understanding of the company's products or services to provide accurate information and recommendations.

**Sales**: Conduct sales calls, upsell products or services, and meet or exceed sales targets.

**Upselling and Cross-Selling**: Identify opportunities to upsell or cross-sell relevant products or services.

**Data Entry**:Accurately record customer information, interactions, and actions taken in the CRM system.

**Documentation**:Maintain records of all interactions and follow up on outstanding issues.

**Customer Feedback**: Collect and relay customer feedback to help improve products, services, and processes.

**Team Collaboration**:Collaborate with team members, supervisors, and other departments to ensure a smooth customer experience.

**Requirement**:

- Proven experience in customer service, e-commerce, or related fields is advantageous.
- Must have 1 year of experience in US voice processing, tele sales, AR calling, and international customer support.
- Excellent verbal and written communication skills, with a clear and pleasant voice.
- Proficiency in using computer systems and CRM software.
- Qualification: For any degree, an MBA in marketing is an added advantage.
- Knowledge of relevant industry regulations and compliance requirements.

**The Commission pay yearns for 1 lakh per month**

**Walk-In-Interview: 16.11.2023 to 24.11.2023.**

**Salary**: ₹220,000.00 - ₹420,000.00 per year

Day range:

- Monday to Friday

Shift:

- Night shift

Supplemental pay types:

- Commission pay

Work Location: In person

**Speak with the employer**
+91 9943601224


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