Computer Lab Assistant
3 months ago
The Computer Lab Assistant will support the effective operation of the computer lab by assisting students and staff with technical issues, maintaining equipment, and ensuring a conducive learning environment. This role involves troubleshooting hardware and software problems, providing guidance on lab policies, and facilitating a positive experience for all users.
**Key Responsibilities**:
**Technical Support**:
- Assist students and faculty with computer hardware and software issues.
- Provide guidance on using lab resources and software.
**Equipment Maintenance**:
- Monitor the functionality of lab computers and peripherals.
- Perform routine maintenance and updates on lab equipment.
- Report any major technical issues to the appropriate personnel.
**User Assistance**:
- Help users with logging in, accessing software, and navigating systems.
- Conduct orientations for new users on lab policies and equipment.
- Ensure all users adhere to lab rules and regulations.
**Lab Management**:
- Maintain a clean and organized lab environment.
- Monitor usage of computers and equipment to ensure fair access for all users.
- Assist in scheduling and reserving lab space for classes or events.
**Documentation and Reporting**:
- Maintain records of equipment status, maintenance logs, and user feedback.
- Assist in preparing reports on lab usage and technical issues.
**Collaboration**:
- Work closely with faculty and IT staff to enhance lab services.
- Participate in training sessions to stay updated on new technologies and software.
**Qualifications**:
**Education**: Currently pursuing or holding a degree/Diploma in Computer Science, Information Technology, or a related field.
**Communication**: Strong verbal and written communication skills to assist users effectively.
**Customer Service**: Experience in a customer service role is a plus; ability to remain patient and courteous under pressure.
**Organizational Skills**: Ability to manage time effectively and handle multiple tasks simultaneously.
**Experience** : Max: 2yrs of Networking Field in School.
**Timing** : 8:00am to 4:00pm
Pay: Up to ₹18,000.00 per month
**Benefits**:
- Health insurance
- Provident Fund
Schedule:
- Morning shift
Supplemental Pay:
- Yearly bonus
**Experience**:
- total work: 1 year (preferred)
Work Location: In person
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