Asc Dra Crt QA

2 weeks ago

Gurgaon, India THR Consultants Full time

**Available Profiles**:

- Associate Sale Consultant (ASC) Only for Female Applicants
- Debt Recovery Agent (DRA) Male or Female can apply
- Quality Analyst (QA) Male or Female can apply
- Customer Relationship (CRT) Male or Female can apply

**Location: -** Gurgaon Haryana, India.

**Remuneration: -** Fied Salary (Upto 3LPA) + High Incentives

**Qualification: -** MBA/ PG/ Graduate/Undergraduates

**Shift: -** Day Shift (10am to 7pm) Fied timings.

**Working days: -** 6 days working + 1 day rooster off

**Office location: -** 10 min. Walking distance from Huda City centre Metro Station.

**Associate sales consultants (ASC) Job Description: (Only Female Can Apply)-**
- Devising strategies for promoting and selling products or services to the leads given by the company.
- Recommending products and services while ensuring customer requirements are met.
- No cold calling or Random calling.
- Selling of Products from Interested leads only.

**Debt Recovery Agent (DRA) Job Description: -**
- Developing debt collection strategies and plans.
- Contacting debtors by telephone to enact and negotiate debt recovery.
- Keeping hard copy and electronic records of all communications, payment plans agreed to, and amounts paid.
- Initiating legal and repossession proceedings if debt recovery fails.
- Collaborating on debt collection efforts with Accounts, Sales, and the Legal Department.

**Quality Analyst (QA) Job Description: -**
- Analyzing and monitoring the performance of products.
- Developing and implementing test plans for product defects.
- Helping maintain the quality of products.
- To conduct regular Feedback sessions for Agents.

**Customer Relationship (CRT) Job Description: -**
- Building and maintain profitable relationships and overseeing the relationship with customers handled by your team.
- Resolving customer complaints quickly and efficiently.
- Epanding the customer base by upselling and cross-selling.
- Conducting business reviews using CRM programs.
- Knowing your competition and strategizing accordingly.

**Skills Required**:

- Should have very good convincing and selling skills.
- Should have good English Communication skills.
- Should be very confident, smart and presentable.
- Energy level should be high.

**Best of luck**
- Role:_Other
- Salary:_ 2-3.5 Lacs P.A.
- Industry:_BPO / Call Centre
- Department:_Other
- Role Category:_Other
- Employment Type:_Full Time, Permanent
- Key Skills
- drabponondradomestic bpocustomer care
- Skills highlighted with ‘‘ are preferred keyskills

Education
- UG:_Graduation Not Required

**Company Profile**:
THR Consultants

A Leading BSFI Client
- Company Info
- Contact Company:_THR Consultants
- Reference Id:_Komal-Paisaa-Common

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