Ind System Delivery Coordinator
2 weeks ago
Posting Description:
1
Job Information
Job Title System Delivery Coordinator
Job Code 111600
Track Professional
Business Unit OLB Health COE
ARL Level (1 - 9) 6
Reports to ARL 6
Education B Tech/MCA or relevant qualification
Work Experience Min 6 years of experience
Shift Timings Flexibility to work in 24*5 shift environment
Aon Overview We are a leading global professional services firm providing a broad range of
risk, retirement and health solutions. Our 50,000 colleagues in 120 countries
empower results for clients by using proprietary data and analytics to deliver
insights that reduce volatility and improve performance
Scope
Business Overview
Work Description/Role
Summary:
Role overview:
Aon Health & Benefits offer market-leading consulting, broking and delivery
services to clients and their employees across organizations of all sizes,
geographies and industries. These offerings include: end-to-end solutions to
benefits management, alignment of your benefit plans with corporate strategy
and policies, considerable purchasing leverage, systematic and structured
approach
The System Delivery Coordinator is responsible for building and configuring
the benefit schemes for clients using internal/external configurable platforms,
against business requirements. The System Delivery Coordinator will work
closely with the requirements owners (SA/DA/BA), providing support against
internal user acceptance testing and user acceptance testing defects and will
be responsible for improving quality in both the delivery of change and
business as usual activities. Leading best practice adoption and improvement
for the team. Participating in innovation initiatives and drive results on
continuous improvement. Lead training to new configuration team members.
Ongoing Operations
- Expert knowledge of flexible benefit and Health Care domain to support the
client and the internal team;
- Provide technical expertise and domain knowledge;
- Work with the Senior Business Analyst/Business Analyst to ensure key
learning areas are driven out across all flex clients.
- Effective and transparent communication with Ops Manager/Team.
- Good understanding of all standard Procedure Documents
- Able to prioritize and identify change requests and adapt build approach
based on changes in scope.
- Designing solutions and evaluating the risks to the business
- Expert at stakeholder management;
2
- Hand-on experience in estimation, risk management, preparing dashboard,
project progress report and summary reports and defect density reports to
monitor the project.
Design & Configuration
- Designing/encouraging innovative functional solutions which meet the
needs of the client and are in line with the current strategy for the product;
- Experienced in all configuration tools and systems. Expert in at least two
business configuration platforms.
- Demonstrate flexibility to varying business demands both in terms of
availability and technical delivery;
- Configuring the flexible benefit platform, workflow and content
management systems in line with the business requirements;
- Include configuration friendly comments in the customization and
descriptions to ease the maintenance;
- Identify system development needs and complete change request template
document.
Skills & Knowledge
**Requirements**:
Mandatory Skills
(Behavioral)
Mandatory Skills
(Specialized)
Good To Have:
Domain Knowledge
- Understanding of H&B, flexible Domain and implementation experience.
Configuration Skills
- Subject matter expert of database model and able to evaluate data trends
across clients;
- Proficient in writing complex queries.
- Expert in at least two business technology tools (Pervasive, GI, Kentico).
- Leading team initiatives around implementation approach to improve
engagement, time management, analytical skills
Communication Skills
- Excellent verbal and written communication skills
- Ability to communicate and sell complex technical ideas
Project Management
- Ability to manage work streams in a project
- Ability to work effectively in a project team
- Effective Business writing
- Project Management
- Quality Six sigma
- Data Analysis and reporting
- HTML and CSS
Advance Excel & VBA
3
Works with: - Small to large project teams and extensive interaction with internal and/or
external clients.
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