Travel Executive

6 months ago


Bidhannagar Kolkata West Bengal, India WEBINGO INFOTECH SOLUTIONS Full time

**Job Description: Travel & Tourism Agent**

**Location**:SALT LAKE SECTOR V & TOPSIA**

**Experience**: Minimum 2 years in the travel & tourism industry

**Responsibilities**:

- **Reservation Management**: Handle reservation requests efficiently and accurately, ensuring timely confirmation and processing.
- **Ticket Booking**: Book tickets for flights, trains, buses, and other modes of transportation according to customer preferences and budget.
- **Sales**: Promote travel packages, services, and special offers to customers, aiming to maximize sales and revenue.
- **Customer Service**: Provide exceptional customer service by addressing inquiries, resolving issues, and ensuring customer satisfaction throughout their travel experience.
- **Communication**: Communicate effectively with customers and colleagues in English and Hindi, both verbally and in writing, to ensure clear and concise information exchange.
- **Travel Planning**: Assist customers in planning their travel itineraries, including accommodation, transportation, and activities, based on their preferences and budget.
- **Documentation**: Ensure all necessary travel documents, such as tickets, visas, and insurance, are properly processed and provided to customers.
- **Knowledge**: Stay updated with travel industry trends, destinations, and regulations to provide accurate and relevant information to customers.

**Requirements**:

- Minimum 2 years of experience in a similar role in the travel & tourism industry.
- Proficiency in English and Hindi, both spoken and written.
- Strong communication and interpersonal skills.
- Excellent sales and customer service skills.
- Knowledge of reservation and ticketing systems.
- Ability to work under pressure and meet deadlines.
- Flexibility to work in shifts and on weekends, as required.

**Salary**: ₹9,442.94 - ₹30,000.00 per month

**Benefits**:

- Paid sick time
- Paid time off

**Experience**:

- Travel & Tourism: 2 years (required)

**Language**:

- English (required)
- Hindi (required)

Work Location: In person

**Speak with the employer**
+91
9871356946



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