Guest Service Supervisor
2 weeks ago
Job Responsibilities
- Time Office operations and generating various reports
- Payroll Administration
- HRMS Administration
- Conducting quarterly Employee Satisfaction Surveys and E.S.S.
- Preparing an Action Plan for E.S.T.S. and E.S.S. and monitor compliance
- H.R. Monthly Reports as per Corporate Standards.
- Preparing Annual and Monthly Training Calendar in co-ordination with HOD’s
- Monitoring S.T.A.R.S at the unit.
- Conducting Town hall meeting.
- Administrating all Statutory Compliance on regular basis.
- Performance Management System for Staff and Executives
- Liaison with Staff Welfare Union and Management
- Managing Employee Relations, redressing staff personal problems
- Liaison with all Government Agencies.
- Administration of all Contract Labour.
- Conducting various welfare activities
- Promotion of Community Development Activities.
- Rationalize manpower utilization and carryout appropriate right sizing activities.
- Supervision of Staff Cafeteria
Job Requirements
Knowledge/Skill
- Proficiency in computers and HRIS package is must.
- Knowledge on statutory laws related to HR.
- Knowledge of HR tools and techniques.
Education
- MBA or Post Graduate Diploma in Human Resources.
Experience
- A minimum of 2 to 3 years experience as Human Resource Officer.
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