Front Desk Executive

5 months ago

Thane District Maharashtra, India Itvedant Full time

Department
- HR

**Experience**:

- 2+ Years

Employment type:

- Full Time

**Location**:

- Thane Head Office

**About Us**:
Itvedant was started with the aim of bridging the gap between education and skills needed for the job with an intense passion for teaching. We are looking for dynamic and passionate people from the software industry to be a part of our family who can lead the team of students towards a bright future.

**Key Responsibilities**:

- Front Desk Operations: Greet and welcome visitors with a friendly and professional demeanor. Manage the reception area, ensuring it is clean and organized.
- Phone Management: Answer and direct incoming phone calls to the appropriate person or department. Take messages and relay information accurately.
- Visitor Assistance: Check-in visitors, issue visitor badges, and inform employees of guest arrivals. Ensure visitors feel comfortable and well-informed.
- Scheduling: Schedule appointments and meetings, coordinating with internal staff and external contacts.
- Mail and Package Handling: Receive and sort incoming mail, packages, and deliveries. Distribute mail to appropriate recipients.
- Administrative Support: Assist with various administrative tasks, including data entry, filing, and maintaining office supplies.
- Communication: Relay important messages and announcements to employees. Provide information about the organization, its services, and its activities.
- Coordination: Collaborate with other departments to coordinate visitor access, deliveries, and meeting room reservations.
- Problem Solving: Address and resolve inquiries, concerns, or issues from visitors and employees in a courteous and timely manner.
- Technology: Utilize office equipment, such as phones, computers, and printers, effectively. Basic troubleshooting of equipment issues.
- Confidentiality: Handle sensitive information and maintain confidentiality when dealing with visitors and employees.

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