Associate - Projects

2 months ago

Noida, India Cognizant Technology Solutions Full time

**Team Manager / Service Delivery Manager**

**Qualification**:
Graduate /Post Graduate preferably MBA graduates
** Responsibility**:
**Business / Customer**:

- Certify controls laid down by the business to ensure successful audit by client and external party.
- Interact with customers (internal / external) and keep stakeholders appraised of the process performance.
- Create status reports for customers (internal/external).
- Manage and resolve escalations and issues raised by customers and process specialists.
- Ensure adherence to Quality norms and procedures.
- Identify & drive opportunities not limited to Cost Optimization, Process Excellence to enhance service delivery.
- Provide client/process related MI reports.
- Interface with the management both in terms of cascading messages from senior management and putting into practice strategy or modifications required for the process based on decisions taken.
- Identify & drive opportunities to enhance customer experience.

**Project / Process**:

- Support Knowledge transfer at the time of process transition from the business site.
- Drive team to achieve process Service Level Agreements / metrics ie productivity and quality targets within the established timelines.
- Ensure compliance controls are met.
- Ensure documented process guidelines are followed.
- conduct periodical reviews for process adherence.
- Conduct adhoc Quality checks.
- Review process audit findings and take corrective action.
- Innovate ideas to error proof the process & reduce manual interventions.
- Conduct process training or refresher trainings, if required.
- Maintain operations rigor around daily huddles, visual management, knowledge management, cross training etc.
- Initiate and deliver on process improvement projects to improve process efficiencies.
- Drive a culture of continuous improvement within the team.
- Provide updates and submit reports related to own area of work.
- Ensure optimum resource utilization through cross training initiatives and buffer management.
- Interface with other departments for getting required assistance or support for the team.
- Engage with other processes to understand and implement best practices.

**People / Team**:

- Conduct regular 101s to gauge the pulse of the team members.
- Guide and mentor team members.
- Groom self and team to support vertical growth.
- Allocate/Manage work and tasks to the team.
- Conduct team building activities to enhance motivation.
- Facilitate knowledge sharing and capture within and across teams.
- Conduct and participate in knowledge transfer sessions for new joiners in the team.
- Complete mandatory training for self as identified in the training plan for the project.
- Review VOC scores, provides feedback and recommend refresher training whenever necessary.
- Conduct performance appraisals for team members
- provide input into the learning and career plans for team members.
- Report to the manager on performance, status and any escalations.
- Resignations / Absconder communication to Operations Manager.
- Maintain EWS (Early warning system) for the team for tracking and proactively addressing people issues.
- Manage attrition and absenteeism.
- Support recruitment efforts for the team.
- Completes all mandatory assessment/ certifications as applicable like Antimoney laundering training (AML).

**Must Have Skills**
- MS Excel
- MS Office

**Employee Status **:Full Time Employee

**Shift **:Day Job

**Travel **:No

**Job Posting **:Feb 18 2021

**About Cognizant

  • Project Associate

    2 months ago

    Noida, India Mayra Enterprise Full time

    Greater Noida Not Disclosed PROJECT ASSOCIATE **Mayra Enterprise** **Responsibilites and Duties**: - Responsible for the entire life-cycle of all languages/translation projects assigned to the individual. - Juggle multiple projects and priorities simultaneously in a fast-paced environment. - Understand and abide by the individual project instructions. -...

  • Project Associate

    2 months ago

    Greater Noida, India Mayra Enterprise Full time

    **Designation & Salary**: PROJECT ASSOCIATE Greater Noida Not Disclosed PROJECT ASSOCIATE **Mayra Enterprise** **Responsibilites and Duties**: - Responsible for the entire life-cycle of all languages/translation projects assigned to the individual. - Juggle multiple projects and priorities simultaneously in a fast-paced environment. - Understand and...

  • Project Associate

    2 days ago

    Noida, Uttar Pradesh, India Mayra Enterprise Full time

    Greater NoidaNot DisclosedPROJECT ASSOCIATE Mayra EnterpriseResponsibilites and Duties: Responsible for the entire lifecycle of all languages/translation projects assigned to the individual. Juggle multiple projects and priorities simultaneously in a fastpaced environment. Understand and abide by the individual project instructions. Liaise with Project...

  • Project Associate Intern

    2 months ago

    Noida, India GeeksforGeeks Full time

    Job Title - Project Associate InternGeeksforGeeks is looking for an Project Associate Intern who will play a pivotal role in ensuring the seamless functioning of daily business operations. This multifaceted position offers a role to support various facets of the organization.Roles & ResponsibilitiesWe are looking for a Professional who can perform the below...

  • Project Associate Intern

    2 days ago

    Noida, India GeeksforGeeks Full time

    Job Title - Project Associate InternGeeksforGeeks is looking for an Project Associate Intern who will play a pivotal role in ensuring the seamless functioning of daily business operations. This multifaceted position offers a role to support various facets of the organization.Roles & ResponsibilitiesWe are looking for a Professional who can perform the below...

  • Project Associate

    2 days ago

    Noida, Uttar Pradesh, India Ground Zero Full time

    Role: Program Associate (Operations)Experience Required: 2-4 yearsLocation: NoidaSalary Band: 6-8.5 LPA (Apply only if this align, read JD as well) About Role:Looking for a Associate proficient in working with implementation partners (NGOs & social enterprises), experienced in need identification, program concept creation and delivering end to end execution...

  • Project Associate

    2 months ago

    Noida, India ANS Commerce Full time

    **Role: Project Associate - Full Time** **Location - Noida** **Minimum Exp - 1 yr** **CTC- max 4.5 LPA** 1. Good Communication Skill 2. Good Excel Knowledge 3. Client Handling experience 4. Basic knowledge of E-commerce 5. Very Basic Tech knowledge (Knowledge about Html / APIs / Postman basic required). 6. Previously have used any tool like Jira /...

  • Project Associate

    4 weeks ago

    Noida, India Ground Zero Full time

    Role: Program Associate (Operations)Experience Required: 2-4 yearsLocation: NoidaSalary Band: 6-8.5 LPA (Apply only if this align, read JD as well)------------About Role: Looking for a Associate proficient in working with implementation partners (NGOs & social enterprises), experienced in need identification, program concept creation and delivering end to...

  • Project Associate

    2 weeks ago

    Noida, India Ground Zero Full time

    Role: Program Associate (Operations)Experience Required: 2-4 yearsLocation: NoidaSalary Band: 6-8.5 LPA (Apply only if this align, read JD as well)------------About Role: Looking for a Associate proficient in working with implementation partners (NGOs & social enterprises), experienced in need identification, program concept creation and delivering end to...

  • Project Associate

    2 weeks ago

    noida, India Ground Zero Full time

    Role: Program Associate (Operations)Experience Required: 2-4 yearsLocation: NoidaSalary Band: 6-8.5 LPA (Apply only if this align, read JD as well)------------About Role:Looking for a Associate proficient in working with implementation partners (NGOs & social enterprises), experienced in need identification, program concept creation and delivering end to...

  • Project Associate

    4 weeks ago

    noida, India Ground Zero Full time

    Role: Program Associate (Operations)Experience Required: 2-4 yearsLocation: NoidaSalary Band: 6-8.5 LPA (Apply only if this align, read JD as well)------------About Role:Looking for a Associate proficient in working with implementation partners (NGOs & social enterprises), experienced in need identification, program concept creation and delivering end to...

  • Project Associate

    2 days ago

    Greater Noida, Uttar Pradesh, India Advanced Resource Centre for Humanitarian Development Foundation Full time

    Position: Project Associate - Code EducatorReporting To: Project CoordinatorProject Location: Greater NoidaNumber of Positions Vacant: 1About the Organization:ARCH (Advanced Resource Centre for Humanitarian) Development Foundation is a non-profit organization (registered as Section 8) located in Vadodara working towards development activities mainly focused...

  • Project Associate

    7 days ago

    Noida, India INTERNATIONAL YOUTH EDU-SKILLS FOUNDATION Full time

    **Key Responsibilities**: **Project Planning**: - Collaborate with the Project Manager in developing project plans, timelines, and budgets. - Assist in conducting needs assessments and feasibility studies for potential projects. - Contribute to the development of project proposals and reports. **Implementation and Coordination**: - Support the...

  • Project Associate

    1 month ago

    Noida, India Fujitsu Full time

    Job Description:1.Responsible for driving project goals as a Scrum Master; driving goals and manage the team accordingly.2.Support team in establishing capacity and avoid story points leakage.3.Conduct engagement sessions with the various stake holders.4.Manage Project schedule to ensure project objectives are obtained within defined timelines.5.Coach the...

  • Project Associate

    2 days ago

    Noida, Uttar Pradesh, India Fujitsu Full time

    Job Description:1.Responsible for driving project goals as a Scrum Master; driving goals and manage the team accordingly.2.Support team in establishing capacity and avoid story points leakage.3.Conduct engagement sessions with the various stake holders.4.Manage Project schedule to ensure project objectives are obtained within defined timelines.5.Coach the...

  • Project Associate

    1 month ago

    noida, India Fujitsu Full time

    Job Description:1.Responsible for driving project goals as a Scrum Master; driving goals and manage the team accordingly.2.Support team in establishing capacity and avoid story points leakage.3.Conduct engagement sessions with the various stake holders.4.Manage Project schedule to ensure project objectives are obtained within defined timelines.5.Coach the...

  • Project Associate

    2 months ago

    Noida, India Mayra Enterprise Full time

    Greater Noida Not Disclosed **Responsibilites and Duties**: - Responsible for the entire life-cycle of all languages/translation projects assigned to the individual. - Juggle multiple projects and priorities simultaneously in a fast-paced environment. - Understand and abide by the individual project instructions. - Liaise with Project Manager to clarify...

  • Project Coordinator

    2 weeks ago

    Noida, India Rockwell Automation Full time

    Rockwell Automation is a global technology leader focused on helping the world’s manufacturers be more productive, sustainable, and agile. With more than 25,000 employees who make the world better every day, we know we have something special. Behind our customers - amazing companies that help feed the world, provide life-saving medicine on a global scale,...

  • Project Coordinator

    2 weeks ago

    Noida, India Rockwell Automation Full time

    Rockwell Automation is a global technology leader focused on helping the world’s manufacturers be more productive, sustainable, and agile. With more than 25,000 employees who make the world better every day, we know we have something special. Behind our customers - amazing companies that help feed the world, provide life-saving medicine on a global scale,...

  • Associate- Project Coordinator Noida

    4 weeks ago

    Noida, India Ebizon Full time

    As a Associate - Project Manager at EbizON Digital, you will play a crucial role in ensuring projects are delivered as committed to the customer. Your responsibilities will involve overseeing project execution, preparing BRD/FRD, facilitating team coordination, and managing project timelines and budget. **Responsibilities**: - Oversee the entire lifecycle...