Patient Care Coordinator

2 weeks ago

Dehradun Uttarakhand, India RG Stone Urology Research Institute Full time

**Location** : Dehradun, Uttarakhand,

**Designation** : Patient Care Coordinator

**Department** : Marketing & Clinical Programs

**Qualification** : Graduate/ Diploma or Degree in Digital Marketing

**Experience** : 1

**Total Vacancy** : 1

**_POSITION GUIDELINES_**

**DOCUMENT- JOB DESCRIPTION/ RESPONSIBILITIES**

**DEPARTMENT : MARKETING & CLINICAL PROGRAMS**

**POSITION : PATIENT CARE COORDINATOR**

**REPORTING TO : HOD**

**QUALIFICATION : MINIMUM GRADUATE**

**EXPERIENCE : 1-4 YEARS**

**DUTY HOURS : AS PER SCHEDULED REQUIREMENTS**

**JOB DESCRIPTION**

**Key areas of responsibility**:

- Assist patient by informing the procedure to be followed to proceed further.
- Monitor automated systems for placing collect calls and intervene for a callers needing assistance...
- To give priority to emergency call and to co-ordinate with the concern person / respective department for the same.
- Review and follow-up on patient accounts in a timely manner.
- Enter and update correct patient data into the computer data bases.
- To be involved in quality Assurance / Quality control activities.
- To perform all the jobs as may be assigned.
- Participation in Continuous Quality Improvement.
- Comply with company policy and procedures and pertinent laws or regulations.

Regards

HR Dept

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