Customer Care Blended Process

1 week ago


Gurugram Haryana, India KVC CONSULTANTS Full time

**Roles and Responsibilities**

**Greetings from KVC CONSULTANTS LTD.**

We are looking for people with min 2 years Customer Care experience for a Travel Company based out of Gurgaon
-**:

- Manage and resolve customer complaints
- Record customer queries/inquiries
- Identify and escalate issues to supervisors
- Provide product and service information to customers
- Recognize, document, and alert the management team of trends in customer calls.

**Eligibility**:

- 2 plus year of experience in Customer Support
- Good communication skills

**Educational Qualification**:
**Any Graduate**

**Compensation**: upto 7LPA**Shift**:247**Work Days**:5 days working with 2 days rotational offs**Job location: Gurgaon**

**To get your telephonic interview scheduled kindly call our expert H.R.'s or WhatsApp "Customer Care Gurgaon on the given numbers**
- **Simran 9821182647**:

- **Srishti 9628373766**:

- **Khushi 9821182651**

NO PLACEMENT CAHRGES#Regards,- HR team- KVC CONSULTANTS LTDPF // ESIC Benefits & CABSRole:
Voice / Blended - Other
- Salary:
4.5-7 Lacs P.A.
- Industry:
Travel & Tourism
- Department:
Customer Success, Service & Operations
- Role Category:
Voice / Blended
- Employment Type:
Full Time, Permanent
- Key Skills

Travel

Ticketing

The bird group

Majorel

Riya Business

Amadeus

Tourism

CAPER

Skywings

Make My Trip

Go First

Sterling Wings

hospitality

Chat

Air Ticketing

WNS

Agado

Regular Travel

Genpact

Travel Consultant

Thomas Cook

SOTC

Go ibibo

IGT

EXL

Praxis

Hotel Reservations

Galileo

Voice

Skills highlighted with ‘‘ are preferred


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