Customer Care Blended Process
1 week ago
**Roles and Responsibilities**
**Greetings from KVC CONSULTANTS LTD.**
We are looking for people with min 2 years Customer Care experience for a Travel Company based out of Gurgaon
-**:
- Manage and resolve customer complaints
- Record customer queries/inquiries
- Identify and escalate issues to supervisors
- Provide product and service information to customers
- Recognize, document, and alert the management team of trends in customer calls.
**Eligibility**:
- 2 plus year of experience in Customer Support
- Good communication skills
**Educational Qualification**:
**Any Graduate**
**Compensation**: upto 7LPA**Shift**:247**Work Days**:5 days working with 2 days rotational offs**Job location: Gurgaon**
**To get your telephonic interview scheduled kindly call our expert H.R.'s or WhatsApp "Customer Care Gurgaon on the given numbers**
- **Simran 9821182647**:
- **Srishti 9628373766**:
- **Khushi 9821182651**
NO PLACEMENT CAHRGES#Regards,- HR team- KVC CONSULTANTS LTDPF // ESIC Benefits & CABSRole:
Voice / Blended - Other
- Salary:
4.5-7 Lacs P.A.
- Industry:
Travel & Tourism
- Department:
Customer Success, Service & Operations
- Role Category:
Voice / Blended
- Employment Type:
Full Time, Permanent
- Key Skills
Travel
Ticketing
The bird group
Majorel
Riya Business
Amadeus
Tourism
CAPER
Skywings
Make My Trip
Go First
Sterling Wings
hospitality
Chat
Air Ticketing
WNS
Agado
Regular Travel
Genpact
Travel Consultant
Thomas Cook
SOTC
Go ibibo
IGT
EXL
Praxis
Hotel Reservations
Galileo
Voice
Skills highlighted with ‘‘ are preferred
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