Associate National Project Officer

2 months ago

Delhi Delhi, India UNESCO Full time

OVERVIEW
**Parent Sector**: Education Sector (ED)

**Duty Station**: New Delhi

**Job Family**: Computer Sciences / Information Technologies

**Type of contract**: Non Staff

**Level**: Level 4 (Equivalent to NOA)

**Duration of contract**: 1 year

**Application Deadline (Midnight Paris Time)**: 15-May-2024

**UNESCO Core Values**: Commitment to the Organization, Integrity, Respect for Diversity, Professionalism

OVERVIEW OF THE FUNCTIONS OF THE POST
The UNESCO Mahatma Gandhi Institute of Education for Peace and Sustainable Development (MGIEP) is UNESCO’s first education-related category 1 institute in the Asia and the Pacific region towards the development and promotion of new approaches to education for a more peaceful and sustainable world. The Institute is a globally regarded centre of excellence for research and implementation of socio-emotional learning (SEL) through innovative digital pedagogies empowered by Artificial Intelligence.
Long Description
Under the overall authority of the Director and direct supervision of the National Information Technology Officer of the Institute (NITO), the incumbent will serve as “Associate National Project Officer (ICT) and will be responsible for the following duties

**Responsibilities**:
**(1) Technical Course Administration**:
Ensure accurate and efficient management of technological aspects related to course administration on FramerSpace (UNESCO MGIEP’s in-house developed learning experience platform).
Maintain certificate configurations, cohort configurations, and other technological administrative tasks for FramerSpace courses.

Long Description
(2) Coordination with FramerSpace Support Team

Act as a focal point for communication between the FramerSpace support team and FramerSpace development team.
Ensure timely resolution of technical issues and user support.

(3) Liaison with Program Team

Collaborate with program teams to understand course requirements and ensure effective integration of FramerSpace features.
Track bugs and new feature requests from program teams, providing regular updates.

(4) Monitoring and Course Enhancement

Regularly monitor courses on FramerSpace and identify opportunities for improvement.
Collaborate with course creators and moderators to integrate new technology affordances into FramerSpace courses.

Long Description
(5) Administration of Training Programs

Ensure that the tutorials on FramerSpace know-hows are up-to-date.
Coordinate and administer training programs for FramerSpace users, both within and outside UNESCO MGIEP.
Provide guidance on the affordances and features of FramerSpace to FramerSpace users.

(6) Engagement with External Software Vendors

Communicate with external software vendors responsible for developing and maintaining FramerSpace features.
Coordinate the implementation of new features and ensure seamless integration.

Short Description

(7) Software and License Management

Ensure all software licenses within UNESCO MGIEP are up-to-date for optimal IT processes.
Collaborate with relevant officers to manage software procurement and licensing.

(8) Any other related task as assigned by the supervisor/ Director.

COMPETENCIES (Core / Managerial) Accountability (C) Communication (C) Innovation (C) Knowledge sharing and continuous improvement (C) Planning and organizing (C) Results focus (C) Teamwork (C) - For detailed information, please consult the UNESCO Competency Framework.
REQUIRED QUALIFICATIONS
**Education Qualification**: Advanced university degree (Masters or equivalent) in education, educational technology, computer science, or a related discipline.

**Work Experience**: Minimum two years’ experience in working with educators in delivering online and in-person education programmes and/or working with education and/or other social sectors, and/or ministries in government.

**Position-Related Skills and Competencies**:
Competence and familiarity with digital learning design.
Substantial experience in information and communication technology.
Good knowledge of programme and project related to IT in Education.
Excellent interpersonal and communication skills.
Global teamwork experience and ability to work in multicultural environments.
The ability to multi-task, deal with ambiguity, and cope with rapidly changing and pressurized circumstances

**Languages**: Very good knowledge (written and spoken) of English.
DESIRABLE QUALIFICATIONS
Education

Ph.D. in education, educational technology, information technology, or related discipline.

Work Experience

Professional experience within an international environment/United Nations Agency and experience working in a multidisciplinary team will be an asset.

Languages

Working knowledge of other UNESCO Official languages (Arabic, Chinese, French, Spanish, and Russian).

BENEFITS AND ENTITLEMENTS

UNESCO’s salaries consist of a basic salary and other benefits, which may include, if applicable: 30 days annual leave, reimbursement of medical insurance (u

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