Customer Service Associate
1 month ago
**Key Responsibilities**:
- Assist customers with product information, troubleshooting, and resolving issues.
- Maintain detailed records of customer interactions and transactions in the CRM system.
- Collaborate with other departments to escalate and resolve complex issues.
- Provide feedback to management on recurring customer concerns and potential improvements.
- Stay updated on product knowledge and company policies to effectively assist customers.
**Qualifications**:
- Excellent English communication required.
- Undergraduate/Graduate/Post Graduate preferred.
- Previous experience in customer service or support role is a plus.
- Should be comfortable in rotational shifts/Night shifts mostly.
- Should be a immediate joiner.
Pay: ₹11,000.00 - ₹32,000.00 per month
**Benefits**:
- Provident Fund
Schedule:
- Night shift
- Rotational shift
- UK shift
- US shift
Ability to commute/relocate:
- Mansarovar, Jaipur, Rajasthan: Reliably commute or planning to relocate before starting work (required)
Application Question(s):
- Should be a immediate joiner:
**Education**:
- Higher Secondary(12th Pass) (required)
**Experience**:
- total work: 1 year (required)
**Language**:
- English (required)
Shift availability:
- Night Shift (required)
Work Location: In person
**Speak with the employer**
+91 8869058612
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