Shift Supervisor

2 weeks ago


Bandra Mumbai Maharashtra, India BIID Full time

**Job Title**: Shift Supervisor

**Department**: Food & Beverage
**Reports To**: Restaurant Manager / Assistant Manager
**Location**: Bandra

**Job Summary**:
The Shift Supervisor is responsible for overseeing the daily operations of the restaurant during a designated shift. This includes managing front-of-house staff, ensuring customer satisfaction, maintaining quality service, handling cash, and supporting the overall operation. The Shift Supervisor ensures that the restaurant runs smoothly, efficiently, and in accordance with company policies and health & safety regulations.

**Key Responsibilities**:

- **Team Supervision & Leadership**:

- Supervise, lead, and motivate front-of-house staff (waitstaff, hosts, bussers, bartenders) to deliver exceptional service.
- Assign tasks and responsibilities to team members and monitor their performance throughout the shift.
- Provide training, coaching, and support to staff members to improve performance and service standards.
- Ensure all staff members follow restaurant protocols, including service procedures, uniform guidelines, and hygiene standards.
- Address any employee issues, conflicts, or concerns during the shift, escalating to the manager as necessary.
- **Customer Service Management**:

- Ensure that guests receive high-quality, prompt, and courteous service at all times.
- Handle guest complaints and concerns professionally, aiming for swift resolutions and customer satisfaction.
- Monitor guest satisfaction during the shift and take proactive measures to address any service issues.
- Ensure that all guest needs are met, from greeting and seating to food and beverage delivery.
- **Operational Oversight**:

- Ensure the restaurant is properly stocked with food, beverages, and supplies for the shift.
- Oversee the preparation, presentation, and quality of food and beverages being served.
- Ensure that all safety, sanitation, and cleanliness standards are met within the restaurant and kitchen areas.
- Monitor restaurant inventory levels and report shortages or supply issues to management.
- Assist with opening and closing duties, including checking that the restaurant is clean and secured at the end of the shift.
- **Cash and Financial Management**:

- Handle cash transactions, process payments, and ensure accurate cash handling and till reconciliation.
- Ensure that all guests are billed accurately and that transactions are completed promptly.
- Monitor the financial performance during the shift, ensuring sales goals are met and operational costs are controlled.
- **Staff Scheduling and Time Management**:

- Assist with scheduling staff to ensure adequate coverage during peak hours and special events.
- Ensure staff breaks and shift changes are managed appropriately, minimizing disruption to service.
- Track employee attendance and ensure punctuality.
- **Health & Safety Compliance**:

- Enforce health and safety regulations, including food safety guidelines, sanitation, and cleanliness.
- Ensure that all staff members adhere to hygiene standards and safety protocols.
- Report any accidents, injuries, or unsafe conditions to the Restaurant Manager promptly.
- **Shift Reporting**:

- Document and report any operational issues or guest feedback to the management team.
- Track daily sales, monitor performance metrics, and ensure accurate record-keeping for the shift.
- Provide input to improve operational efficiency and customer satisfaction.

**Required Skills and Qualifications**:

- **Education**:

- High school diploma or equivalent (required).
- Additional education in hospitality management, business, or related fields (preferred).
- **Experience**:

- At least 2 years of experience in a restaurant, with a minimum of 1 year in a supervisory role.
- Strong background in customer service and knowledge of food & beverage operations.

Pay: ₹20,000.00 - ₹30,000.00 per month

Schedule:

- Day shift

**Experience**:

- shift supervisor: 3 years (preferred)

Work Location: In person


  • Shift Supervisor

    4 months ago


    Mumbai, Maharashtra, India HR POWER PAK Full time

    **Job Title**: Bakery Shift Supervisor Location: Andheri west The Bakery Shift Supervisor is responsible for overseeing the daily operations of a bakery during their assigned shift. This role involves supervising staff, ensuring high standards of product quality and customer service, managing inventory, and maintaining a clean and safe work environment....


  • Mumbai, Maharashtra, India WHITE FORCE OUTSOURCING SERVICES PRIVATE LIMITED Full time

    POSITION: - Production (SHIFT SUPERVISOR) With its humble beginnings in 1964 as Kranti Sheet Glass, FUSO has been committed to innovation and excellence in glass solutions for every architectural need. With over 50 years of experience, we’re leading the way with exceptional expertise and future-proof innovation. Our USP of providing better, quicker,...

  • Shift Supervisor

    3 weeks ago


    Andheri, Mumbai, Maharashtra, India Aastral Inc Full time

    **Job Title: Shift Supervisor** **Client: Tibbs Franky** **Location: Nearest Tibbs Franky outlet to your location** Tibbs Franky is looking for an enthusiastic and responsible Shift Supervisor to join our team. As a Shift Supervisor, you will play a key role in overseeing the store's operations during your shift, ensuring that all activities run smoothly,...

  • Shift Supervisor

    2 months ago


    Andheri, Mumbai, Maharashtra, India salasar balaji pvt. ltd. Full time

    The Salasar Corporate Travel Services at Salasar Balaji Logistic Private Limited in Mumbai offer tailored consultancy packages to increase online adoption and control for corporations. The company provides a complete methodology to drive the use of online booking tools based on the specific needs and expectations of each client. **Role Description** This...

  • Shift Supervisor

    2 months ago


    Andheri, Mumbai, Maharashtra, India salasar balaji pvt. ltd. Full time

    The Salasar Corporate Travel Services at Salasar Balaji Logistic Private Limited in Mumbai offer tailored consultancy packages to increase online adoption and control for corporations. The company provides a complete methodology to drive the use of online booking tools based on the specific needs and expectations of each client. **Role Description** This...

  • Shift Supervisor

    6 months ago


    Mumbai, India Waayslive solutions Full time

    ** URGENT HIRING FOR SUPERVISOR POSITION** **Who have minimum 1 year experience in Supervisor and should speak in ENGLISH they only applied for this position.** **Job Location will be Jio World Drive, BKC, Mumbai** - Key responsibilities: - Undertake the full range of tasks in the Café - Supervise shifts whenever required. - Assist the Café Manager in...

  • Shift Supervisor

    6 months ago


    Mumbai, Maharashtra, India plastemart jobs Full time

    Urgently need a shift Supervisor to work in UK. Job description is below. Location - Uk Experience - 10-15 years. Excellent Communication in English CTC- 30-40 lacs Notice period - Max 30 days or Less. 12 hrs shift. need someone with very strong PET 2 stage experience on Sidel. someone working at Coke/Pepsi bottle. Expected to work on machines and also...

  • Supervisor

    3 weeks ago


    Bandra, Mumbai, Maharashtra, India SGX Minerals Pvt Ltd Full time

    **Job Description: Building Society Supervisor** **Location: Bandra** **Reports To: Managing Committee/Chairman** **Job Summary**: **The Building Society Supervisor ensures the smooth functioning of the society by managing daily** **operations, maintenance, staff, and resident relations while adhering to regulations.** **Key...

  • Shift Supervisor

    6 months ago


    Vasai, Maharashtra, India SONATA RUBBER PVT.LTD. Full time

    The primary responsibilities of the supervisor include: - Regularly checking the stock levels of raw materials and other components used. - Ensuring workers report punctually and maintaining proper records of production and quality. - Keeping track of attendance to ensure workers follow their schedule appropriately. - Supervising the production process to...

  • Shift Supervisor

    1 month ago


    Navi Mumbai, Maharashtra, India Wärtsilä Full time

    Shift Supervisor - Mechanical - Wärtsilä Energy leads the transition towards a 100% renewable energy future. We help our partners to accelerate their decarbonisation journeys through our market-leading technologies and power system modelling expertise. These cover decarbonisation services, future-fuel enabled balancing power plants, hybrid solutions,...

  • Shift Supervisor

    6 months ago


    Bandra West, Mumbai, Maharashtra, India breve cafe Full time

    Overseeing daily operations during assigned shifts. - Taking orders and upselling - Ensuring excellent customer service and satisfaction. - Handling customer inquiries, complaints, and resolving issues promptly. - Maintaining cleanliness and organization standards in the cafe. - Handling cash transactions and reconciling sales at the end of the shift. -...

  • Restaurant Supervisor

    6 months ago


    Bandra, Mumbai, Maharashtra, India Has Restaurants Full time

    We are looking to hire a customer-oriented restaurant supervisor to ensure that all restaurant operations run smoothly. The restaurant supervisor's responsibilities include overseeing the activities of restaurant staff, expediting customers' orders as needed, and maintaining good working relationships with suppliers. You should also be able to identify ways...

  • Electrical Supervisor

    6 months ago


    Bandra, Mumbai, Maharashtra, India Supreme Universal Full time

    Electrical Supervisor - Experience: 10-15 years - Job/Site Location: Chembur - Salary will be on the company payroll. **Job Types**: Full-time, Permanent Pay: From ₹30,000.00 per month Schedule: - Day shift **Experience**: - electrical: 10 years (preferred) Work Location: In person

  • Safety Supervisor

    3 months ago


    Bandra, Mumbai, Maharashtra, India Supreme Universal Full time

    Safety Supervisor - Experience: 8-10 years with real estate developers - Job/Site Location: Bandra - Salary will be on the company payroll. **Job Types**: Full-time, Permanent Pay: From ₹35,000.00 per month Schedule: - Day shift **Experience**: - safety supervising: 8 years (required) Work Location: In person

  • Electrical Supervisor

    2 months ago


    Bandra, Mumbai, Maharashtra, India Powermech Services Pvt Ltd Full time

    **Key Responsibilities**: - Supervise and coordinate electrical maintenance and repair work. - Ensure compliance with electrical codes and safety regulations. - Conduct regular inspections of electrical systems and equipment. - Manage and train a team of electrical technicians. - Develop and implement preventive maintenance programs. - Troubleshoot...

  • Shift Supervisor

    6 months ago


    Pune, Maharashtra, India SNEHA POLYMERS Full time

    1. All production Dept. Review. 2. Manpower management. 3. 4M change management. 4. 5’S maintain. 5. New development. 6. Process stability. 7. Optimization in shot weight. 8. Cycle time reduction. 9. New projects. 10. Periodically maintenance of tool/machine/accessories. 11. Maintain production dept. documents. 12. Rejection analysis. 13....


  • Pune, Maharashtra, India Swarovski Full time

    Shift Supervisor Maintenance At Swarovski, where innovation meets inspiration, our people desire to explore, experience and create. We are looking for a Shift Supervisor Maintenance where you will get a chance to work in a rewarding role within a diverse team that is pushing boundaries. Be part of a truly iconic global brand, learn and grow with us. We’re...


  • Mumbai, India Coffee By Di Bella Full time

    **Coffee By Di Bella is now Hiring for Barista/Shift Supervisor for Bandra Location** **PFB the Job Requirements**: - Making coffee and Serving - Interacting with the guests - Must have **Basic Knowledge** of **Coffee and Manual Coffee Machines.** - Should have Good Communication Skills. - **Hospitality freshers can apply.** **- Must have atleast 6months...

  • Shift Supervisor

    3 months ago


    Satpur, Nashik, Maharashtra, India Shivanand Industries Full time

    Education: Diploma/BSC - Chemistry Experience: 1 to 2 Years Location: Satpur, Nashik who can handle daily production activities to ensure smooth operations, Plan and organize production schedules, Monitor production quality and ensure adherence to company standards, Ensure proper use of machinery and equipment Roles and responsibility: 1. Monitoring...


  • Mumbai, India Coffee By Di Bella Full time

    **Coffee By Di Bella is now Hiring for Barista/Shift Supervisor for Bandra Hill Road Location** **PFB the Job Requirements**: - Making coffee and Serving - Interacting with the guests - Must have **Basic Knowledge** of **Coffee and Manual Coffee Machines.** - Should have Good Communication Skills. - **Hospitality freshers can apply.** **- Must have atleast...