Ticketing Executive
6 months ago
Coordinate with airlines and travel agencies to obtain the best pricing and itinerary options for customers.
- process bookings and reservations, including ticket issuance, rebookings, and refunds.
- Ensure that all booking and reservations are in compliance with airline and company policies.
- Handle customer inquiries and concerns regarding flight changes, cancellations, delays, and other travel-related issues.
- Achieve performance targets and adhere to service level agreements
- Communicate effectively with the customer and team members to identify issues and solutions effectively
- Provide feedback and recommendations for process improvement
**Requirements:
- **
**- Must have excellent communication and customer service skills.**
**- Must have experience of Airline ticketing executive in travel company**
**- Knowledge of GDS systems, booking platforms and airline booking rules is highly required.**
**- Ability to work under pressure and multitask efficiently.**
**Salary **upto 35k
Location Sector 70 mohali
**Salary**: ₹15,000.00 - ₹35,000.00 per month
**Benefits**:
- Paid time off
Schedule:
- Day shift
Supplemental pay types:
- Performance bonus
**Experience**:
- Ex India process: 1 year (required)
- Ticketing executive: 1 year (required)
Ability to Commute:
- Mohali, Punjab (required)
Work Location: In person
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