Red Stub Club

**Peppo is a marketing tech firm which runs a dining deals platform for BookMyShow, loyalty programs for leading brands and f&b ordering infrastructure for multiple apps. Its investors include Nandan Nilekani and BookMyShow.**:
**BookMyShow is a pioneer in end-to-end management of live entertainment events including music concerts, live performances, theatricals, sports and more, all accomplished at par with global standards. Some of the key properties and artists that BookMyShow has brought to its markets over the past few years include U2’s The Joshua Tree Tour, NBA’s debut games in India, Disney’s Aladdin, Cirque du Soleil’s BAZZAR, Coldplay, Ed Sheeran, Justin Bieber, Lollapalooza, Backstreet Boys to name a few.**:
**BookMyShow presents the first ever entertainment concierge program: Red Stub Club**:
**Your Profile**:

- Curating membership constructs for individuals, families and corporates
- Planning & executing calibrated growth in membership (business development)
- Driving member satisfaction and retention
- Hiring, mentoring and managing the RSC team
- Planning and executing promotional activities/events to drive community engagement
- Planning and executing pop-up clubs for the Red Experience at marquee events
- Define the Red Experience across various event formats
- Defining processes and managing the on-ground execution team
- Coordinating with marquee project teams to deliver impeccable on-ground experiences
- Creating and managing quality and budgets for execution, including but not limited to layout, services, manpower, set-up, decor, F&B, technical (audio, video, lights)
- Arranging global and local o-t-b’s for members
- Liaising with partners in India and abroad
- Streamlining operations by communicating efficiently with members, keeping meticulous records.
- Overseeing social events, creating a collaborative environment, and working to make each member feel at ease.
- Leading the programming and planning of the event calendar for the season
- Coordinating design/prep of creatives, presentations, videos, playlists & broadcasts for the community.
- Managing and coordinating ticketing, invoicing and billing across events and projects.
- Complete P&L ownership i.e. managing costs and boosting revenue via memberships and ticketing
- Coordinate with BMS Live to cross-pollinate learnings across premium experiences
- Establish and nurture cross-functional relationships across key functions including but not limited to ticketing, production, operations, f&b, product etc.

**Your Checklist**:

- Minimum 12 years of experience working in the concierge/hospitality
- hotels, restaurants, bank/credit card concierges, private member clubs etc.
- Comfortable working with VIPs/UHNIs/HNIs and key clientele.
- Excellent communication skills (written and oral) and high fidelity to details.
- Working knowledge of all communication and productivity tools to handle member requests and to maintain their profiles.
- Ability to handle high-pressured situations in a professional manner.
- Ability to prioritize and deliver on multiple tasks in a timely manner.