Collection Associate

3 weeks ago


Hyderabad, India Vivifi india finance private limited Full time

Maintaining detailed feedback file in required format, maintain trails on the collection portal
- Should be able to resolve customer queries and escalate as when required (as per specified grid)
- Collect customer payments in accordance with payment due dates
- Utilize various skip tracing tools and collection strategies to locate the right party in order to negotiate payments.
- Make outbound calls in a professional manner and improving customer relations.
- Graduate or under graduate from a reputable university
- Ability to work to deadlines
- Good negotiating skills
- DRA certified - Mandatory
- Highly numerate
- Ability to multitask
- Computer skills
- Good Communication Skills

**Salary**: ₹19,000.00 - ₹23,000.00 per month

**Benefits**:

- Health insurance
- Life insurance
- Provident Fund

Schedule:

- Day shift

Supplemental pay types:

- Overtime pay

Ability to commute/relocate:

- Hyderabad, Telangana: Reliably commute or planning to relocate before starting work (required)

**Education**:

- Bachelor's (required)

**Experience**:

- Collecting Loans on call: 1 year (required)

Work Location: One location
- Health insurance



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