![studyco](https://media.trabajo.org/img/noimg.jpg)
Tele Caller Executive for Karnal and Chandigarh
3 weeks ago
Looking for below position for an Australian company (Licensed Agent) for Chandigarh Branch.
Studyco is an Australian company with Head Office in Melbourne and others branches in India, UAE ,Egypt, Lebanon and other countries.
Job Location:Chandigarh and Karnal
Position Summary:
**Responsibilities**:
- Make outbound calls to prospective clients who have expressed interest in immigration services.
- Provide detailed information about immigration programs, procedures, eligibility requirements, and documentation.
- Understand clients' specific needs and suggest suitable immigration options based on their profiles.
- Follow up with potential clients to answer queries, address concerns, and provide additional information as needed.
- Maintain accurate and up-to-date records of all interactions, leads, and conversions in the customer relationship management (CRM) system.
- Collaborate with the sales team to identify and pursue opportunities for client conversion.
- Keep abreast of changes in immigration laws, policies, and regulations to provide accurate and up-to-date information to clients.
- Provide excellent customer service by being responsive, professional, and empathetic throughout the client's journey.
- Collaborate with other team members to continuously improve processes, customer experience, and overall team performance.
Qualifications and Skills:
- Minimum 1 year of experience as a tele caller, preferably in the immigration industry.
- Bachelor's degree or higher education in any field.
- Excellent verbal and written communication skills in English.
- Strong persuasion and negotiation skills to effectively convey the value of our services.
- Knowledge of immigration programs, procedures, and documentation will be an added advantage.
- Familiarity with customer relationship management (CRM) systems and basic computer skills.
- Ability to work independently, meet deadlines, and handle multiple tasks simultaneously.
- Empathetic and customer-centric approach to build trust and rapport with clients.
- Positive attitude, resilience, and ability to handle objections and rejection.
- Flexibility to adapt to changing processes, policies, and industry trends.
Pay: ₹14,418.82 - ₹40,912.08 per month
**Benefits**:
- Health insurance
Schedule:
- Morning shift
Application Question(s):
- customer handling
**Experience**:
- study visa abroad: 1 year (preferred)
Work Location: In person
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