Process Trainer

3 weeks ago


Kolkata, India MyGlit Full time

Hiring for a renowned client for the role of Process Trainer for location of KolkataRoles & responsibilities:
- To ensure that all employees from the process assigned to are provided with knowledge of the business practices, policies and procedures.
- To work with Subject Matter Experts to consistently improve new employee training material and procedures.
- To ensure that all employees from the process assigned to are provided with knowledge of the business practices, policies and procedures.

**Requirements**:
- Qualification : Graduate
- Excellent oral and written communication skills.
- Excellent analytical, probing, presentation and coaching skills.
- Min 1 year of experience in process training.
- Experience in content development.
- Good excel knowledge of word, excel, power point, outlook.

**Role**:

- Technical/Process Trainer**Industry**:

- BPO / ITES**Functional Area**:

- ITES / BPO / Operations / Customer Service / Telecalling**Employment Type**:

- Full Time**Key Skills**:

- BPO Voice Process BPO Skills BPO Operations bpo trainer


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