Patient Care Coordinator

7 months ago


Delhi Delhi, India MEDRABBITS Full time

Role: Care Coordinator*

*Responsibilities:*
- Facilitate seamless patient logistics from the airport to the hotel/hospital in collaboration with the hospital's SPOC.
- Manage flight, car, and hotel bookings for patients and their families, including visa arrangements through the travel desk.
- Coordinate with the hospital for patient consultations, investigations, and health check-ups.
- Serve as the single point of contact (SPOC) for communication from the hospital to the patient and their family.
- Provide empathetic support to patients, explaining the entire treatment journey with a focus on case management and education.
- Uphold patient confidentiality and ensure the delivery of quality care.
- Assist with currency exchange and FRRO formalities in coordination with the hospital.
- Accompany the patient throughout their journey, from arrival in the country until they are safely returned to the airport.

*Skills and Qualifications:*
- Exceptional customer service skills.
- Proven work experience as a Care Coordinator or in a similar role in hospitals is advantageous.
- Familiarity with basic medical terminologies; however, training will be provided.
- Strong organizational skills with the ability to manage multiple priorities effectively.
- Ability to work with individuals of diverse nationalities and utilize resources efficiently.
- Sound judgment in handling fast-changing situations.
- Effective verbal and written communication skills.
- Capability to coordinate with doctors and nurses to ensure patients receive proper care and attention.

*Education:*
- Graduation or equivalent qualification with robust English language skills.

Join us in the journey of providing compassionate care and support to patients from around the world

**Job Types**: Full-time, Part-time

**Salary**: ₹11,589.76 - ₹30,873.69 per month

Schedule:

- Day shift
- Night shift

**Experience**:

- total work: 1 year (preferred)

Ability to Commute:

- Delhi, Delhi (required)

Ability to Relocate:

- Delhi, Delhi: Relocate before starting work (required)

Work Location: In person

**Speak with the employer**

+91 7977988545



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