Customer Support Associate

**Customer Support Associate**

We are seeking passionate and talented individuals to join us as Customer Support Executives in our organization.

Your main goal for this role will be to provide excellent customer satisfaction to the customers. As a Customer Support Executive, you will be responsible for contacting customers and responding to their complaints in a professional manner.

**Responsibilities**:

- Understanding the products and services provided by the company.
- Supporting the customer through the ticketing system and phone calls(Inbound & Outbound).
- Resolving customer complaints and queries.
- Providing detailed information to customers.
- Offering exceptional customer service and satisfaction.
- Following up with customers for any further information.
- Contributing the work to the company’s knowledge base.
- Maintaining a healthy relationship with the clients.
- Adhering to the company’s rules and regulations.

**Requirements**:

- Exceptional verbal and written communication skills.
- Understanding and working knowledge of Customer Relationship Management software such as ZOHO, etc.
- Good problem-solving abilities.
- Excellent phone etiquette and active listening abilities.
- A quick learner and exceptional ability to make decisions.

**Benefits**:

- Salary as per current industry standards.

Applications Accepted By:
Subject Line: Application for Customer Support Associate

CONTACT: 7018693137

**Job Types**: Full-time, Regular / Permanent

**Salary**: From ₹18,000.00 per month

Schedule:

- Day shift

Ability to commute/relocate:

- Mandi, Himachal Pradesh: Reliably commute or planning to relocate before starting work (required)

**Speak with the employer**
+91 7018693137
Application Deadline: 10/04/2023
Expected Start Date: 10/04/2023