Application Advisor

1 month ago

India INTO University Partnerships Full time

**Application Advisor**

**Jasola, New Delhi**

**Permanent, Full Time**.

We have multiple vacancies for Application Advisors to join our team in Jasola, New Delhi.

**Key accountabilities and duties**:This is a new role in a growing, dynamic organization so responsibilities of the position may change and develop over time.
- Meet assigned expectations and outcomes regarding turnaround times, customer service, region specific knowledge, and other performance indicators.
- Impeccable attention to detail and responsibility for the integrity of all information entered on all systems in an efficient manner.
- Maintain an accurate data base with minimum errors in data processing and process adherence.
- Provide high level of customer service to both internal and external customers with attention to detail and speed of response. Responsible for expertise on all INTO partnership-based programs and process information inclusive of PW and Direct Entry.
- Request needed data and documents in a clear and concise manner.
- Commitment to Excellence in contributing to a positive workplace and goal attainment.
- Foster relationships with regional staff and partners to create trust and strong relations to ensure success.
- Daily and weekly accountability to tasks and workflow assigned.
- Demonstrate a willingness and ability to be agile with evolving processes.
- Provide clear written and verbal communications to students, agents, and university partners. Demonstrate strong organizational skills.
- Assist Training Lead with the training and development of new department staff.
- Assist Training Lead in the development of ongoing training materials and tools.
- Demonstrate proficiency in product information and program requirements. Learn new products as our business relationships grow.
- Research information to find the right answers and solutions in time sensitive situations.
- Cross train in various functions to maximize efficiency in the role.
- Work effectively in a team environment in a collaborative manner to deliver strong results.

**We Grow Together**

At INTO, we’re in the business of growth. From school to university. From home to somewhere new. From dreams to career plans to long-awaited first days. And we believe growth isn’t just for students - it’s for our people too.

At INTO, growth means opportunities to feed your curiosity, to develop your skills and your career. It means staying true to our start-up soul, boldly saying “yes” and constructively saying “no”. It means building deeper relationships. And it means playing your part in our wonderfully diverse international community. Our dedication to growth - for students, our university partners and agents, for each other, and for ourselves - sets us apart. It’s what makes INTO a uniquely rewarding place to be, and to make a difference.

At INTO, we grow together.

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