Sales Telecaller

5 months ago

Angamali, India Confiavel Hospitality Private Limited Full time

**Dynamic Female sales persons in travel/tourism urgently required**

**Key Roles & Responsibilities**:

- Handle Sales Enquiries, Bookings, Documentation etc
- Preserve the existing clientele and add corporates, new clients along with B2B
- Work to develop strategies, programs, and policies to promote tourism.
- Handling and managing reservations process through various communication platforms
- Monitor room sales an improve sales technique
- Handle inquiries and obtain correct information regarding details of reservation
- Confirm and process reservation requests.
- Ensure all information pertaining to reservations are properly taken and entered into the system
- Keep up to date rooms available for sale and any changes in hotel room rates
- Help maximise room sales by upselling to a higher category
- Maintain and update all room reservation transactions, room availabilites
- Handle group bookings as well as end to end reservations processes
- Check arrival list for next day arrival bookings
- Work closely with Front Desk and other departments, to ensure guest requirements are met
- Perform any other duties as assigned by management

**Key Competencies**:

- Excellent communication, negotiation and convincing skills are required
- Ability and willingness to work in a multi-tasking environment
- Should be a quick learner and decision maker
- Result oriented person
- Cordinate with multiple departments
- Proficient in English, Hindi, Malayalam

Language skills (Speaking):

- English
- Hindi
- Malayalam

**Salary**: ₹15,000.00 - ₹40,000.00 per month

**Benefits**:

- Full-time
- Flexible hours

Schedule:

- Day/Night shift

Supplemental pay types:

- Incentives
- Performance bonus
- Yearly bonus

**Education**:

- Higher Secondary(12th Pass) (preferred)

**Experience**:

- Travel field: 2 years (preferred)

**Job Types**: Full-time, Permanent, Fresher

Pay: ₹15,000.00 - ₹45,000.00 per month

Supplemental pay types:

- Commission pay
- Performance bonus
- Yearly bonus

**Education**:

- Higher Secondary(12th Pass) (required)

**Experience**:

- Sales: 1 year (required)
- Lead generation: 1 year (preferred)

**Language**:

- English (required)
- Malayalam (required)

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