Field Quality Auditor Bhms,bums, Bams

2 weeks ago


Nagpur, India BVG INDIA LTD Full time

**1.** **To achieve and ensure ongoing quality Emergency Medical Service to the society through processes of MEMS to establish quality score above 95%.**

**2.** **To ensure positive audit findings in Govt. of India, NHM and internal Audits through timely closure of all NCs.**

**3.** **Scope - All BVG EMS Ambulances. Establishing quality field processes Beyond operations perspective with relationship with Patients, Stakeholders, Hospitals and interdepartmental within the organisation.**

**4.** **The Scope can be extended as per suggestion from management.**

**5.** **Time Line - 45 days Field Audit and 45 days NC closure.**
- 1**. Auditor as per plan given to him will visit the ambulance either at location or at Hospital.**
- **2. Auditor will introduce him to the Ambulance staff with ID Card.**
- **3. Auditor will complete the Audit with real time entries in the APP/ Physical form.**
- **4. In between Audit or just before the audit any case assigned the ambulance, Audit will be withheld immediately and will be carried out after serving the patient.**
- **5. Daily minimum 3 Ambulances will be audited. 25% Audits will be done at night time also.**
- **7. Any challenge escalated by auditor will be addressed real time by HOD.**
- **8. Audit reports with all analysis will be submitted to COO sir with Analysis at the interval suggested by COO sir.**
- **9. At the end of audit cycle complete report with all Major and Minor NCs with analysis will be submitted for closure.**
- **10. During Second cycle NC closure will be observed with additional NC if any which will be kept for closure and will be observed in the next cycle.**
- **11. Auditor will also take feedback from minimum 5 patients served by the ambulance, Local stakeholders like base location in charge, CS, DHO and receiving Hospital Authority.**

**1.** **Considering the time span of completing the first audit cycle in 45 days, auditors need to audit minimum 2 Ambulances per day. But he may complete Audit of maximum 3 Ambulances in a day.**

**2.** **Considering 10 Auditors doing Audit of 937 Ambulances, 1 auditor will have to complete Audit of 94 Ambulances in 45 days. Hence 2.35 Ambulances per day considering weekly off.**

**3.** **If Auditors complete 3 Ambulances per day, it will take 32 days for him to complete the audit of 94 ambulances. Considering no compromise on quality of audit, more than 3 audits in a day are not permitted.**

**4.** **After completion of 1stcycle of Audit, and submission of report, All NCs will be communicated to the concerned manager through COO cell. time span of 5 days will be given for closure of NCs. Alternatively, after completion of complete audit of a district, All NC s can be communicated through to the concerned DM/ADM for immediate closure action.**

**Period of 5 days to be given to the auditors and Field managers before starting next cycle.**

**Salary**: ₹480,000.00 - ₹540,000.00 per year

Schedule:

- Day shift

Ability to commute/relocate:

- Nagpur, Maharashtra: Reliably commute or planning to relocate before starting work (preferred)

**Education**:

- Bachelor's (preferred)

**Experience**:

- total work: 1 year (preferred)

License/Certification:

- PGDEMS (required)

Willingness to travel:

- 75% (required)

**Speak with the employer**
+91 8411002192



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