Customer Support Executive Wfh Remote
3 weeks ago
Job reference
- 8199/10058/242618
- Company Name
- Theau Techno Live
- Salary
- 35000 INR
- Location
- Visakhapatnam, India
- Country
- India
- Industry sector
- Administration,Customer Services
- Job start date
- ASAP
- Posted date
- 06/07/2023
- Experience Level
- Not applicable
- Job type
- Permanent | Full Time
- Remote / Hybrid
- No
**Responsibilities**:
- Interact with customers to provide and process information in response to inquiries, concerns and requests about courses.
- Promptly answer & support related chats.
- Follow up and make scheduled call backs to customers where necessary.
- Update customer information in the database during and after each call.
- Answers incoming customer calls regarding general inquiries, concerns, and requests.
**Requirements**:
- 20 Words per minute should be the typing speed
- Should be flexible working in 24*7 rotational shifts and rotational week offs.
- Should have strong analytical skills.
- Excellent command over English language with an ability to write concisely
- Follow predefined (as trained) support procedures and policies.
**Please Share Your Updated Resume Whatsapp HRTeam9079400364
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